Medical Assistant Front Desk
Resume:
LATOYA WHITE
North Charleston, SC, ***** · 843-***-****
adsvm6@r.postjobfree.com
Administrative professional offering excellent communication and computer skills. Detail-oriented and driven with expertise in problem solving and managing daily clerical functions.
SKILLS
Critical thinking
Attention to detail
10+ Years of Excellent Customer Service
Superior verbal and written communication skills
Caregiving
Memory Care
Medication Administration
Medical Terminology
Dementia Care
EXPERIENCE
Medical Assistant April 2021- Present
Harmony At West Ashley
Charleston, SC
As a medical assistant, my job includes service-oriented caregiver. Providing excellent patient care including companionship, active listening, and continuous monitoring, as well as excellent communication skills.
Deliver routine daily medications, either prescription or non-prescription, to patients.
Coordinate with different nurses to assist with patient care and medications.
Follow written or verbal instructions on how to manage medications.
Record medication dosages and times.
Observe patients and document changes in their condition.
Gather samples for analysis.
Ensure equipment is routinely inspected and cleaned.
Uphold all health and safety standards.
Respond to patient emergency call signals, bells, or intercom systems to identify patient needs.
Take patients vital signs, as needed.
Certified Medication Technician May 2011- July 2018
Five Star Senior Living
Charleston, SC
As a certified medication technician, my primary job was to ensure patient’s safety and security while distributing medication.
Administers prescribed medications to patients maintains related medical records under supervision of Nurse, General Duty 075.364-010.
Verifies identity of patient receiving medication records name of drug, dosage and time of administration on specified forms or records.
Presents medication to patient observes ingestion or other application, or administers medication, using specified procedures.
Takes vital signs or observes patient to detect response to specified types of medications prepares report or notifies designated personnel of unexpected reactions.
Documents reasons prescribed drugs are not administered.
Gives direct patient care, like bathing, dressing, and feeding patients, and assisting in examinations treatments [Nurse Aide 355.674-014].
Receive supply of ordered medications apportion, mix, or assemble drugs for administration to patient.
Record restocked medication inventories.
Front Desk Coordinator February 2009-May 2011
Savannah House
James Island, SC
As the Front Desk Clerk, my primary job was to greet everyone with a smiling face and provide excellent service while assisting customers.
Manage written and faxed correspondence, and paper medical records within teamlet / team and coordinate release of information in accordance with policy.
Verify and update demographics.
Manage health insurance information, verifying third party insurance and updating information in the Insurance System.
Manage Facility workload information, ensuring data captured according to Nursing Center.
Assist Nursing Care staff in development, preparation and use of reports associated with group practice performance, workload, and business practices to optimize overall assist living practice.
Coordinate information and actions related to patient care and ancillary services, manage scheduling package, and schedule appointments with Providers as recommended by Nurse management.
Provides administrative assistant work in support of the care and treatment given to patients.
Works collaboratively in an interdisciplinary coordinated care delivery model and performs receptionist duties.
Schedule designated delivery and receive shipments of supplies in accordance with the facility handbook.
EDUCATION
Burke High School, Charleston, SC- High School Diploma, June 2003
Miller Motte Technical College, Charleston, SC- Pharmacy Technician Certificate, August 2011
CERTIFICATIONS AND LICENSES
Certified Medication Aide
CPR Certification
Pharmacy Technician Certification
PROFESSIONAL REFERENCE
Amber Spruill
Ralph H Johnson VA Medical Center
Budget Analyst
Ebony Frazier
Harmony At West Ashley
Business Office Manager
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