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Configuration Engineer Service Delivery

Location:
Columbus, OH
Posted:
September 27, 2022

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Resume:

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Anwar Antoun

Project Management Professional

Columbus Ohio U.S.A 614-***-****

adsq6o@r.postjobfree.com

LinkedIn: http://linkedin.com/in/aantoun

Place of Birth U.S.A

Gender Male

Unlocking the full business potential through comprehensive project/programme leadership. Results-oriented and quality-focused PMP certified professional with substantial experience leading mega complex IT and telecom projects from inception to completion. Proven record of success building and leading cross-functional teams, streamlining operational functions, and propelling performance optimisation to solve multiple/complex projects issues, while meeting stringent deadlines. Well-versed in identifying and achieving project requirements to drive process improvements, bottom-line gains, and competitive advantage. Forward-thinking leader with tactical and strategic vision, keen bottom-line focus, and verifiable success in optimising efficiency through delivery of value-added services. Strong communication, negotiation, and problem-solving skills with distinctive ability to build robust relationships with key stakeholders, C-suite executives, and clients.

Areas of Expertise

Strategic Planning & Execution

Team Building & Leadership

Project Governance & Control

Budget Administration

PMI

Revenue & Business Growth

Cost Reduction & Containment

Risk Assessment & Mitigation

Total Quality Management

Agile

Continuous Process Improvement

Relationship Building

Staff Training & Development

Client Satisfaction & Retention

Waterfall

Notable Accomplishments

Directed and delivered mega turnkey projects worth hundreds of millions of Dollars, using PMI, Waterfall and Agile methodologies, meeting success criteria of projects goals within time and budgetary constraints.

Led and ensured the successful end-to-end delivery of over 5,000 RBS/BTS.

Managed over 30 different sub-contractors across over 20 different cultures, attaining first-rate outcomes.

Headed and organised overall technical team to streamline operations from network planning leading up to optimisation and the implementation of the value-added services, SW upgrades patches, and Features.

Spearheaded overall facets of core network to confirm the flawless deployment and redeployment of over 40 MSCs, including the IP backbone.

Delivered top-notch leadership and guidance to senior managers with a total team of over 80 engineers. Career Experience

Inconcept, Doha, Qatar May 2019 – Present

Consultant Inconcept Group (Program Director)

Pivotal in providing expert-level guidance and support related to PMO processes and policies. Determine tasks for outsourcing by restructuring overall organisation via cost effective methods. Enable the internal and external stakeholders to communicate efficiently by formulating business strategies and establishing organisational structure and process. Execute communication plan and conduct risk analysis with weekly, monthly, and quarterly target. Administer business operations to propel business success. Control over 100M Riyals in annual budget to ensure all operations within budget. Complete hundreds of sites and full turnkey deployment of 4G and 5G networks for Vodafone Ooredoo and MOI by governing a culturally diverse team.

Met programmes and projects goals and requirements by overseeing day-to-day activities in project management office.

Decreased total OPEX by 10% and delivered project within budget by managing overall business for group.

Recognised for successfully delivering projects valued over 100M QAR by heading a culturally diverse team. Global Link, KSA Jan 2011 – Apr 2019

Director of Operation Global Link

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Oversaw and delivered the full programme by using PMI methodology over $25M. Steered efforts towards delivering hundreds of Trunkey GSM sites, network planning site acquisition, and pre optimisations. Played a key role in delivering the programme within time and budget. Controlled all endeavours in establishing the executable and deliverable implementation programme to manage and report to senior management on weekly, monthly, and quarterly basis.

Increased revenue growth and profitability by leading the business development team.

Met quarterly revenue forecasts and minimised and maintained the operation costs within the budget.

Credited with invoicing over $50M annually, contributing to the success of company progression. NSN, Saudi Arabia July 2007 – Sept 2010

MEA Service Operation Programme Manager (July 2008 – Sept 2011) Developed recovery strategy for programme management team across the Middle East and Africa. Provided programme management team with project implementation plan, resource plan, and contractor requirement as well as ensured the strict adherence. Delivered consultative support to Lebanon and Jordan on the R4 deployment.

Directed and ensured the adequate MEA operation end to end deliveries of programmes for Zain worth $11B, including core network pack-et switching VAS, access, and transmission.

Collaborated with the CBT service team and realised micro management of project to optimise projects operations Ericsson, Saudi Arabia Feb 2005 to Apr 2007

Director of Service Delivery Unit and Total Project Manager Core Network 2/3G Drove significant challenges regarding controlling service unit for the Entire STC account, including delivery of features and Value-added services, while monitoring 100+ people to optimise the communication and implementation process. Designed and executed resource plan to increase the efficiency and competence of project and network roll out organization. Officiated and attended weekly meeting with our customer on a GM and VP level. Recommended alternatives for schedule improvement to the program team and improved process to speed up the invoicing.

Acknowledged by senior management for delivering first 3G network in MEA for STC, Making first TV and Video streaming over 3G in the middle East and Africa.

Steered the Service delivery unit for the STC account along with several projects in Billions of Riyals within constraints, enabling the meeting of all contractual deliveries towards customer’s account.

Streamlined the delivery of 3G and 2G process and explored resource, communication, leadership, and process gaps.

Successfully attained the quarterly financial forecast invoicing over 250M riyals quarterly. Additional Experience

Regional Project Manager (2007 – 2008), NSN, Saudi Arabia GSM Integration Manager (Consultant) (2002 – 2004), Norconsult Telematics Consulting (STC Riyadh Saudi Arabia) Manager Knowledge Transfer Switzerland, Senior Configuration Engineer Hilversum the Netherlands (1999 – 2002), ELAN

(Lucent Technologies International the Netherlands.) Senior Planning Engineer (1998 – 1999), Lucent Technologies, Saudi Arabia Education

Bachelor of Science in International Business Administration, Major: International Business, Minor Finance The Ohio State University, Columbus, OH

Certifications

PMP, LCC Leadership Core Curriculum, PROPS–C, Scheduling and Cost Control



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