Charlene Turner

**** ****** **** **, ***** Winchester. OH 43110 614-***-**** adsnx2@r.postjobfree.com

Objective

‘To seek a fully remote part/full time customer service position where I execute my knowledge of medical history

Stalls & abitics

22 years of Healthcare Administration & Medical Terminology experience

+ 15 years of Nursing Aid experience

Interpersonal & Intercultural communication skills

Analytical problem-solving skills

Proficient in onboarding process of training new employees on company policies and procedures

+ Strong Data Entry Skills

+ Knowledge of marketing, staffing, scheduling, medical record keeping

Experience

‘Sursnst Surronr Srecuusr consuurn surronr sravics Dec 201.5 connext

‘Supervise support specialist in client's home

Foster all new hire interviews, orientation, training, yearly evaluations, and disciplinary actions,

+ Create and maintain monthly schedules of LPS and staff

Screen staff to ensure services are provided affectively per ISP while participating in quality assurance reviews/follow-up

according to rules of support living.

Communicate, verbally and written with case managers, doctors, and family members in a confidential and professional manner

in regard to client health and well-being

Facilitate and attend all meetings involving clients to maintain their quality of life.

+ Assess and monitor current level of skills of clients

+ Monitor client finances as per ISP & ADL while f

ating money management skills and much more.

(Baunars 0 Lsoarewnence Lc. Surrosr Coompmaron [an 2013- Dac 2015

Supported and promoted the Rights of People with Developmental Intellectual Disabil

‘Advocated for people with ID/DD so they can achieve their personal goals and needs

+ Participated in Hiring, Scheduling, Supervising, Evaluating and Supporting DSP's, while focusing on their team development

Provided hands-on teaching and training with DSPs on each person's ISP, individualized Medication Administration, and all

other supports needed or preferred by the individuals we support, so that DSP's can provide the quality of supports expected to

stay healthy and safe

+ Resolve problems and conflict effectively, while demonstrating leadership within the support teams

+ Maintain a positive attitude in all interactions with people, while recognizing that DSP's are the primary and fundamental

resource of our agency

+ Exercise good judgement in all personnel matters, while holding DSP's responsible and accountable for their job duties

Maintain a consistent work schedule, including on-call duties, while dependably ensuring that coverages meet requirements in

the DSP's

Responded to all responsibilities judged to be fundamental/critical for the necessary safety and health of persons who have

1D/DD, keeping their environment safe, where they are always free from abuse/neglect.

in all activities and interactions

Education

Livcoun Hica January 2012 Riversioe, ca

All required courses completed

References Upon Request

Contact this candidate