Customer Service Stocker

PEGGY WESNEY

adsngq@r.postjobfree.com 740-***-**** Columbus, OH 43217

Summary

Motivated with top-notch customer relations skills and understanding of successful merchandising. Skilled in labeling, shelving and organizing items. Offering 20 years of related experience and proven success in consumer service. Skills

• Loading and unloading

• Task prioritization

• Package labeling

• Shelf stocking

• Scanning

• Heavy lifting

• Bin audits

• Product displays

• Safety methods

• Merchandise stocking

• Stockroom procedures

• Inventory replenishment

• Dependable and reliable

• Mentoring and training

• Product organization

• Price negotiation

• Workload priorities

• Adaptive team player

• RF scanning devices

• Boxing and labeling

• Merchandise restock

Experience

Walmart Columbus, OH

Stocker Associate

09/2019 - Current

• Maintained merchandise presentation by stocking and rotating merchandise.

• Received and stocked merchandise and organized and maintained backroom by following company safety, cleaning and operating procedures.

• Processing freight and preparing backroom for incoming freight.

• Arranged and organized merchandise and supplies and identified shrink and damages to maintain work environment.

• Acknowledged customers, identified needs and assisted with purchasing decisions to deliver exceptional service.

• Utilized inventory management system to complete bin audits, work inventory exceptions and correct shelf capacities.

• Complied with company standards of ethics and integrity by implementing action plans and executing business processes and practices. Crestview Rehabilitation Center

Lancaster, OH

S.T.N.A

08/1991 - 08/2010

• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Juggled multiple projects and tasks to ensure high quality and timely delivery.

• Demonstrated leadership by making improvements to work processes and helping to train others.

• Provided excellent service and attention to customers when face-to-face or through phone conversations.

• Demonstrated self-reliance by meeting and exceeding workflow needs.

• Motivated and encouraged team members to communicate more openly and constructively with each other.

• Exceeded customer satisfaction by finding creative solutions to problems.

• Resolved interpersonal conflicts by listening, finding common ground and building relationships.

• Recognized by management for providing exceptional customer service.

• Handled delegated tasks.

• Answered [Number] calls per shift to assist with customer questions and concerns.

• Improved operations by working with team members and customers to find workable solutions.

Education and Training

Miller High School Corning, OH

High School Diploma

06/1986

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