STEPHANIE MCGRIFF

Muncie, IN *****

adsk1a@r.postjobfree.com

+1-765-***-****

Authorized to work in the US for any employer Accomplished handling file and document management and inventory

SUMMARY allocation. Proficient in maintaining stringent financial controls and timelines. Dedicated, committed and a headworker. Great ability to work under pressure and excellent communication skills.

Swift problem solver with quick solutions to a wide array fo issues. Authorized to work in the US for any employer

Work Experience

Call Center Representative

T.J Rohleder - Remote

August 2022 to Present

• make over 60 calls a day

• set up appointments

• put appt. on owners google calendar

• take notes of call

• put all their information on a spreadsheet

• data entry

• use Microsoft business

Shift manager secretary and sales

Plenty of Room - Muncie, IN

September 2018 to August 2022

Clean up

Painting

Procurement

Interior design

bought materials and supplies

Sales calls to potential tenants

Made/ received calls from tenants and potential tenant Bought products needed for jobs

Greeted callers enthusiastically.

answered/ returned emails

Conducted follow-up calls and emails to clients

Cold calling

Made sure workers had everything needed

Scheduled appointments

Booked travel accommodations

Managed managers' calendar

Market research

Provided customer service at first point of sale

Took care of customer concerns and questions

Billing issues

Provided clerical support to company employees by copying, faxing and filing documents. Secretary/Sales

A & M Installs - Parker City, IN

January 2005 to January 2009

A&M Installs was a company that worked for Dish Satellite Ordered satellite equipment for jobs

Called potential customers

Scheduled appointments

Sales

Kept track of inventory

Customer service

Made and received calls

Sent/ received emails

Sent out important paperwork through mail

Copy and paste

Scheduling

Kept track of all jobs, what one was being worked on and what one was finished Scheduled appointments and conducted follow-up calls to clients, Transcribed phone messages and relayed to appropriate personnel Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions

Organized and updated schedules for supervisor and owner Promoted team productivity by keeping supplies organized and well-stocked Filed paperwork and organized computer-based information Handled incoming and outgoing mail

Email and faxes

Managed and reviewed filing and office systems

Handled petty cash

Education

GED

Muncie Area Career Center - Muncie, IN

April 2001 to May 2001

Skills

• Multi-tasker Confidentiality and Data

Live chat Protection

Sales Office Supplies

Shipping & receiving Supply Inventory Control

Document and File Packaging and Shipping

Management Support

Multitasking and Time Product Evaluations

Management Payroll Processing

• Interior Design

• Gardening

• Personal Assistant Experience

• Calendar Management

• Document Management

• Negotiation

• Shift Management

• Office Management

• Event Planning

• Salesforce

• Account Management

• Research

• Recruiting

• Inside sales

• Microsoft Office

• Pricing

• Merchandising

• PCI

• NetSuite

• Google Docs

• Adobe Photoshop

• Adobe Illustrator

• Windows

• Lead generation

• Procurement

• Computer Networking

Assessments

Work style: Reliability — Expert

August 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Expert

Customer focus & orientation — Familiar

August 2022

Responding to customer situations with sensitivity Full results: Familiar

Sales fit — Proficient

August 2022

Measures the traits that are important for success in sales positions Full results: Proficient

Sales skills — Familiar

August 2022

Influencing and negotiating with customers

Full results: Familiar

Call center customer service — Highly Proficient

July 2022

Demonstrating customer service skills in a call center setting Full results: Highly Proficient

Written communication — Familiar

August 2022

Best practices for writing, including grammar, style, clarity, and brevity Full results: Familiar

General manager (hospitality) — Proficient

August 2022

Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient

Attention to detail — Proficient

August 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

The reason why im looking for a remote stay at home job. I'm considered to be medically frail and cant be on my feet for long periods. That is why I had to quit my job this month, August of 2022 and actively looking for a remote job.

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