Lauren Larkin
Marketing Manager - Tilted Kilt Pub & Eatery
Virginia Beach, VA 23452
adsgss@r.postjobfree.com
Successful sales professional and Front Desk Agent with over three years of experience, working directly with major companies and small business owners alike. Enhanced merchandising, staff management, loss control and inventory management. I am a motivated, efficient individual, determined to excel at any job.
Points of Reference
Mr. Christopher Garcia - General Manager of Tilted Kilt Pub & Eatery, San Antonio, TX Personal: 210-***-****
Office: 210-***-****
Miss Alexandra Vulcanoff - Former Manager
Personal: 804-***-****
Office Phone Number: 757-***-****
Ms. Jessica White - Former Manager
Personal: 757-***-****
Office: 757-***-****
Work Experience
Patient Care
Velocity Urgent Care - Virginia Beach, VA
November 2021 to Present
• Manage online, phone and in-person reservations
• Answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders Legal Secretary
Norfolk Justice, PLC - Norfolk, VA
April 2021 to October 2021
• Communicated with clients
• Preparing court statements and forms
• Dictating Lawyers’ audio files and written notes
• Managing records, projects and calendars to ensure everything functions smoothly
• Transcribing and proofreading legal documents
• Indexing and updating pleadings and discovery binders
• Collecting and delivering documents
• Managing diaries
• Supporting legal research and communicating with vendors, experts, Lawyers, opposing counsels and other staff
Administrative Assistant
Hormone Health and Weight Loss - Virginia Beach, VA May 2020 to April 2021
• Managed day-to-day operations of coordinating department
• Communicated with patients
• Handled phones and faxes
• Monitored office supplies
• Responded to emails/faxes
• General clerical support duties including scheduling
• Coordinated accounts receivable and reports
• Prepared expense reports
Marketing Manager
Tilted Kilt Pub & Eatery - San Antonio, TX
October 2018 to October 2020
• Worked closely with management to ensure best possible marketing; used marketing strategies and techniques through social media.
• Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
• Monitored multiple databases to keep track of all inventory.
• Provided onsite training.
Education
Associate of Arts in Communications
Tidewater Community College - Virginia Beach, VA
2018
High School Diploma
Greenbrier Christian Academy - Chesapeake, VA
2016
Skills
• BOOKKEEPING (1 year)
• DETAIL-ORIENTED (Less than 1 year)
• EXCEL (Less than 1 year)
• EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS (Less than 1 year)
• MICROSOFT OFFICE (Less than 1 year)
• MS OFFICE (Less than 1 year)
• POWERPOINT (Less than 1 year)
• TIME MANAGEMENT (Less than 1 year)
• WRITTEN AND VERBAL (Less than 1 year)
• Medical terminology
• Windows
• Filing
• Cash handling
• Typing
• Records Management
• Transcription
• Databases
• Legal Research
• Proofreading
• Administrative Experience
• Legal Drafting
• EMR Systems
• Insurance Verification
• Clerical Experience
• Medical Billing
• Personal Assistant Experience
• Negotiation
• Conflict Management
Additional Information
Skills
• Ability to Work Under Pressure
• Adaptability
• Planning
• Teamwork
• Self-motivation
• Communication
• Leadership
• Creativity
• Conflict Resolution
• Time Management
• Decision Making
• Bookkeeping
• Speak and write proficiently in Spanish
• Proficient in Microsoft Office including Excel and PowerPoint
• Able to manage and implement Social Media Campaigns
• Quick Learner
• Able to Build Relationships
• Maintain Confidentiality
• Responsible
• Efficient
• Detail-oriented
• Computer and Internet Skills
• Written and Verbal Communication
• Organizational Skills
• Multi-tasking