MELINDA JONES

**** **** ***** *.*.

Washington D.C. 20018

adsd6b@r.postjobfree.com

202-***-****

202-***-****

SUMMARY

Local to Washington DC.

Over ten years of experience in medical and healthcare field.

Well experienced in scanning all medical records information to EMR System.

Great hands in protecting the security of medical records in accordance with HIPAA compliance to ensure confidentiality.

Well experienced in answering telephones, directed calls and messages to ensure incoming inquiries were addressed accurately and timely.

Well experienced in assisting with medical record approval process from the psychiatry and sexual assaults departments.

Proficient in organizing medical records into electronic hospital database and arranged them for proper medical coding and billing.

Experienced in typing, formatting, proofreading and editing correspondence and other documents from notes or dictating machines, using MS Word.

Self-starter, creative with demonstrated organizational and planning abilities.

Works well individually or as part of a team.

Results-oriented, dependable professional with demonstrated knowledge and expertise in Administrative, Clerical, and Customer Service work.

Excels in a fast-paced environment, while also providing outstanding customer service.

Able to contribute favorably to bottom line goals with the use of demonstrated analytical skills.

EXPERIENCE

Pride Staffing-Contract Nov 2021-June 2022

INOVA Medical Group-IMG Department

Medical Release Information’s Clerk

Processed audit information into the Kaiser system EHR with accuracy.

Ensure consistency of all documents including patients request, life insurance, legal documents.

Ensures the correct placement of records into the right chart.

Processed requests in a timely manner according to HIPPA compliance and guidelines.

Ranstad-USA Apr 2021-Nov 2021

Kaiser Permanente

Patient Registrar

Assisted Nurses in COVID clinic.

Greeted patients.

Registered patients in system for check-ins.

Collect COVID cards while they were in line for registration and proceed to get vaccinated.

Vitas Healthcare, Washington, DC Feb 2020 – Sep 2020

Medical Records Reviewer

Responsible for auditing patients’ medical records, processed attorney requests, ordered medical supplies for hospice patients and provided good customer service.

John Hopkins/Sibley Memorial Hospital Apr 2019 - Jul 2019

Foxhall OB-GYN Associates

Scanned all medical records information to EMR System.

Completed insurance, attorney, and patient’s medical record request in a timely manner.

Received incoming and outgoing faxes and physician orders.

United Medical Center Sep 2017 - Oct 2018

HIM Clerk/EMR Scanner

Transferred and scanned the paper health information record into the electronic health system following established guidelines.

Created and maintained medical records, gathered patient’s data, followed hospital standards and policies, organized, sorted & maintained documentation in patient files in a timely manner.

Provided clerical support including faxing & sorted orders and Plans of Care.

Children’s National Medical Center Nov 2015 - Nov 2016

Release of Information Specialist

Logged patient requests into the electronic release of information (ROI) tracking system with accuracy, reviewed requests for appropriateness and completeness of authorization.

Retrieved patient medical records from the electronic medical record system, monitored and completed the daily continuation of care faxes and tasks appropriately.

Logged, delivered, and retrieved designated medical records for physician review prior to releasing requested information.

Assisted with medical record approval process from the psychiatry and sexual assaults departments.

Retrieved, opened, and sorted daily mail, date stamped incoming mail, and prepared mail for transport to Dorchester HIM department.

Communicated with the morgue and physician to complete death certificate process.

Assisted customers with legal name change forms and route to HIM department.

George Washington University Hospital Nov 2012 - Nov 2016

Medical Records Clerk

Transferred medical records onto a CD to maintain necessary back-up capabilities per HIPAA regulations.

Reviewed medical records for completeness, accuracy and compliance with regulations/EMR experience.

Organized medical records into electronic hospital database and arranged them for proper medical coding and billing.

Protected the security of medical records in accordance with HIPAA compliance to ensure confidentiality.

Received patient payment and record receipts for hospital services.

Passed on requests for medical record access and copies in accordance with HIPAA best practices.

Retrieved patient medical records for physicians and medical personnel for follow-up procedures and communications.

Virginia Hospital Center Jun 2012 - Nov 2012

Medical Records Clerk

Reviewed medical records for completeness, accuracy and compliance with regulations.

Scanned medical records into electronic hospital database and organize them for proper medical coding and billing.

Protected the security of medical records in accordance with HIPAA compliance to ensure confidentiality.

Received patient payment and record receipts for hospital services, including obstetrical and cosmetic procedures.

Retrieved patient medical records for physicians and medical personnel for follow-up procedures and communications.

Assisted patients in person and over the phone with general billing related questions and forward calls to the appropriate departments, as necessary.

Brinton Woods Nursing & Rehabilitation Facility Mar 2012 - Oct 2012

Medical Receptionist

Operated telephone switchboard to answer, screen, or forward calls as needed for accurate resolution.

Greeted persons entering establishment, determine the nature and purpose of their visit, and direct or escort them to specific destinations.

Transmitted information or documents to customers, via e-mail or fax, and ensure timely receipt of sensitive information.

Filed confidential medical records and maintain patients’ privacy rights under HIPAA regulations.

Managed and distributed incoming mail and packages accurately and efficiently.

Handled developing and unforeseen situations with at-risk patients as they occur, while maintaining and upholding patient dignity and privacy.

Kaiser Permanente - Ambulatory Surgery Center (ASC), Hyattsville, MD Jul 2011 - Oct 2011

Medical Records Clerk

Ensured patients’ initial medical charts were complete, that all forms were properly identified and signed, and that all necessary information was in the computer.

Regularly communicated with physicians and other health care professionals to clarify diagnoses or to obtain additional information for proper patient care.

Compiled, verified, typed, and filed medical records of the hospital or other health care facilities.

Answered telephones, directed calls and took messages, ensuring incoming inquiries were addressed accurately and timely.

Typed, formatted, proofread and edited correspondence and other documents, from notes or dictating machines, using MS Word.

Professional Healthcare Resources Nov 2006 - Oct 2010

Medical Records Clerk

Initiated medical charts for clinical procedures, and routed the charts to the appropriate personnel for completion.

Pulled charts for patients, inserted lab results, and verified patient identification information on all documents while maintaining patient confidentiality and record security.

Mailed out requests for records, and managed standard form ordering and copying for new charts.

Processed discharge documents to record storage off-site in accordance with operational procedures.

EDUCATION

High School Diploma

Eastern High School, Washington, DC

References Available upon request

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