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Customer Service Data Entry

Location:
Jackson, MS
Salary:
$15 hr
Posted:
August 29, 2022

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Resume:

Audia McInnis

sociology/social-work

Jackson, MS

adsckb@r.postjobfree.com

+1-601-***-****

Work Experience

Nursing Coordinator

Baptist Hospital - Jackson, MS

October 2019 to Present

The Nursing Coordinator has multiple jobs including filing & inputting patient information, making patient charts, making patient doctors appts after discharge, discharging patients from the data base once they are eligible to leave the hospital, answer incoming calls, pass messages from doctors to nurses & vice versa, maintain the unit with office work & office duties, & making dietary choices for the nutrition of patients staying on the unit.

Associate Manager

Life Storage LP - Jackson, MS

November 2016 to Present

Associate Manager for Life Storage LP. I maintain a storage facility by supervising and managing tenants and their units as they rent storage units with the company, keep and maintain property, and it's finances. assistant manager

jackson tax preparation - Jackson, MS

December 2011 to May 2015

Assist clients, data entry, set appts, and prepare personal and business taxes. Care Assistant

Lynn's Adults Daycare - Jackson, MS

December 2008 to November 2011

Patient Care Assistant at Lynn's Day Care. Cook, clean, feed, read, and teach disabled adults. Making them feel normal and loved

Education

BA in Fine Arts Degree in Sociology in sociology/social work jackson state university - Jackson, MS

May 2013 to December 2015

AA fine arts degree in sociology/social-work

hinds comunity college - Jackson, MS

2010 to 2013

Skills

• Microsoft Word

• Organizational Skills

• training

• Coaching

• Marketing

• Hair Styling

• Case Management

Certifications and Licenses

Ms Braiding License

August 2014 to Present

Ms Braiding Technician licensed by the MS State Board of Health in Braiding. I provide healthy, natural protective styles for all types Of hair. I specialize in braiding, and any hairstyle that deals with braiding the hair

Assessments

Supervisory skills: Motivating & assessing employees — Completed August 2019

Motivating others through feedback to identify improvements or corrective actions. Full results: Completed

Customer service — Familiar

July 2019

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Familiar

Basic computer skills — Completed

April 2019

Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems.

Full results: Completed

Hydraulic systems specialist — Completed

May 2019

Measures a candidate's ability to apply mechanical reasoning when repairing malfunctioning hydraulic, pneumatic, and electrical systems.

Full results: Completed

Retail customer service — Familiar

July 2019

Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Familiar

Work style: Reliability — Highly Proficient

June 2019

Tendency to be dependable and come to work

Full results: Highly Proficient

Sales skills — Proficient

August 2019

Measures a candidate's ability to effectively use influence and negotiation techniques to engage with and persuade customers.

Full results: Proficient

Real estate — Completed

September 2019

Matching listings with specifications

Full results: Completed

Basic maintenance and repair — Familiar

July 2019

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities.

Full results: Familiar

Attention to detail — Familiar

September 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Familiar

Customer focus & orientation — Proficient

July 2019

Responding to customer situations with sensitivity. Full results: Proficient

Basic spreadsheets with Microsoft Excel — Completed May 2019

Measures a candidate's knowledge of basic Microsoft Excel techniques, including sorting, formatting, and filtering of columns or rows.

Full results: Completed

Elementary school classroom management — Familiar

August 2019

Promoting learning in an elementary school environment by maintaining classroom order. Full results: Familiar

Electronic health records: Best practices — Completed July 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Completed

Accounting skills: Bookkeeping — Completed

April 2019

Calculating and determining the accuracy of financial data. Full results: Completed

Verbal communication — Proficient

September 2019

Speaking clearly, correctly, and concisely

Full results: Proficient

Administrative assistant/receptionist — Familiar

August 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar

Written communication — Proficient

July 2019

Measures a candidate's ability to convey written information using proper grammar rules. Full results: Proficient

Early childhood development — Completed

July 2019

Measures a candidate's knowledge of the development of children ages 0-3 and of ways to foster that development.

Full results: Completed

Work style: Conscientiousness — Proficient

June 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Proficient

Scheduling — Completed

July 2019

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Completed

Workplace safety — Familiar

August 2019

Following best practices to avoid accidents and injuries. Full results: Familiar

Problem solving — Completed

August 2019

Analyzing relevant information when solving problems. Full results: Completed

Numerical reasoning skills — Completed

July 2019

Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs.

Full results: Completed

Filing & organization — Completed

August 2019

Arranging and managing information or materials using a set of rules. Full results: Completed

Call center customer service — Completed

February 2021

Applying customer service skills in a call center setting Full results: Completed

Spreadsheets with Microsoft Excel — Completed

February 2021

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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