It Support Manager
Resume:
REGIONAL ICT OFFICER
HIGHLANDS REGION
ADDRESS: P.O BOX 864, MT HAGEN
EMAIL: adsbz1@r.postjobfree.com
adsbz1@r.postjobfree.com
PHONE: 72400500
AREA OF EXPERTISE
SUMMARY
Over ten years of experience in the Information & Communication Technology field. Started from a position as a Casual IT Support Officer and made my way up thru a lot of experiences and knowledge gained in this field. I have lived by the virtue of honesty and commitment towards my work. Doing whatever tasks assigned to me, professionally with my best knowledge and maintain a high standard to meet the goals and requirement.
WORK EXPERIENCES
2012 – Present ICT REGIONAL OFFICER – HIGHLANDS
National Judicial Staff Services (NJSS)
MS Server Installation / Configurations
Website Development / Maintenance
Maintaining the NJSS Wide Area Network (WAN) in 6 National Court Houses in the Highlands Region.
Ensure all Cisco Routers and Servers (Windows Server 2012) are up and running.
Configurations and Installation of Wireless Access Points and devices for Wireless Networks.
Constant communication with respective ISP (Internet Service Providers) to ensure Internet and Email Access in the highlands region thru Telikom MPLS Network and Kacific Satellite Internet
Provide I.T Training & Tutoring to Judges & staffs
Do yearly budget and communicate with Finance officers to accomplish goals set for each quarter and year.
Provide I.T support to Judges in the Highlands Region
Work with the team to provide I.T support to other NJSS Centres around the Country when needed.
Keeping an updated I.T Inventory List.
2010 – 2011 ASSISTANT IT MANAGER
Papua New Guinea Union Mission of Seventh- day Adventist Church.
MS Server Installation/ Configuration for six Local Mission Offices and three Adventist Secondary Schools.
Website Development / Maintenance. Total of eleven websites for local Mission Offices and Adventist Institutions in the country.
Set up Local Area Network for Local Mission Offices
Set up Computer Labs for schools in the country.
Fix, troubleshoot and set up Servers and all computers
(desktops & laptops) across the country
Assets Management for all ICT inventory in the country 2018 – 2019 CASUAL IT SUPPORT OFFICER
National Judicial Staff Services
Provide IT Support to Judges and Staff at Waigani National Court
Installation/ Configurations of Wireless Access Points for Wireless LAN (network)
Installation, Configurations and Troubleshooting Computers
(Desktop and Laptops)
Assets Management for all ICT inventory in Waigani National Court
MS SERVER 2008, 2012 INSTALLATION,
CONFIGURATION & MANAGEMENT
CREATING VIRTUAL ENVIROMENT USING
VMWARE
DATABASE PROGRAMMING USING VBA
WEBSITE DEVELOPMENT & MAINTENANCE
WIRELESS AND WIRED LAN / WAN
(DEVELOPMENT, CONFIGURATION &
MANAGEMENT)
PC (LAPTOP & DESKTOP) SETUP &
TROUBLESHOOT.
MICROSOFT OFFICE PRODUCTS
SKILLS
MS Server Roles which includes Active Directory, DHCP, DNS, File & Storage Services, Network
Policy & Access Services.
Website development with Wordpress & Joomla
Data Base development using MS Access and VBA
VMWARE Installation and creation of a virtual
environment
Set up and build new Local and Wide Area
Networks
Team Player
Trainer
Graphic Design, Video and Audio Production
using Adobe CS6 suite
ACHIEVEMENTS
EDUCATION
With National Judicial Staff Services;
Successful setting up new LAN (Local Area Network) for Mendi and Kundiawa National Court Houses and connecting to main NJSS WAN (Wide Area Network).
Successful re-cabling and creating a LAN for Wabag, Goroka & Kainantu National Court house
Installation of new RODC Servers with Windows Server 2012 R2 in all five National Court house in Highlands Provinces.
Installed Kacific Satellite Dish and activate internet access for all Court Houses in the Highlands Region
Training of NJSS staff to be self-reliant to address some common ICT problems.
With Papua New Guinea Union Mission of Seventh- day Adventist Church
Successful setting up of Computer Labs (PC Configuration & LAN Creation) for 2x Adventist Secondary School in PNG
Successful configurations of LAN and WLAN Network for 4 Local Mission Offices in the Country.
Successful creation of a functioning website for PNG Union Mission (SDA Head Quarter).
Websites creation for 8 Local Mission Offices, 2 Adventist Secondary Schools and 4 High & Primary Schools.
Trained many Church Pastors and church leaders & members who are now computer literates.
PROFESSIONAL ICT SPECIALIST TRAININGS
2006 – 2007 BACHELOR IN ENGINEERING (COMMUNICATIONS) Papua New Guinea University of Technology
2003 – 2005 DIPLOMA IN ENGINEERING (COMMUNICATIONS) Papua New Guinea University of Technology
2001 – 2002 CERTIFICATE IN HIGHER EDUCATION
Wabag Secondary School
DATEC LEARNING CENTER ITIL v4 (IT Infrastructure Library) Course Completion Certificate
DATEC LEARNING CENTER MICROSOFT SERVER 2012
ADMINISTRATION
Course Completion Certificate
DATEC LEARNING CENTER MICROSOFT SERVER 2008 NETWORK INFRASTRUCTURE
Course Completion Certificate
DATEC LEARNING CENTER ICND 1 & 2 (Cisco Networking) Course Completion Certificate
REFEREES
PR RICHARD JACOB
CHURCH PASTOR
Hagen Park SDA Church
PO Box 912 MT. HAGEN
Western Highlands Province
Email: adsbz1@r.postjobfree.com
Phone: 71724926
PR. ADNREW OPIS
MINISTERIAL ASSOCIATION
PNG Union Mission Seventh- day Adventist Church
PO Box 85, LAE
Morobe Province
Email: adsbz1@r.postjobfree.com
Phone: 73843171
MS. JOSETTE MAKEU
ICT DIRECTOR
National Judicial Staff Services
PO BOX 7018, WAIGANI
National Capital District
Email: adsbz1@r.postjobfree.com
Phone: 7018233
MR. PETER NEND
ASSISTANT REGISTRAR
National Court - Wabag
PO BOX WABAG
Enga Province
Email: adsbz1@r.postjobfree.com
Phone: 70176316
INTERESTS
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