Service Representative Customer

Kimberly

Delgado Rivera

adsbyy@r.postjobfree.com Bradenton, United States 941-***-****

Profile

Dedicated Customer Service Representative devoted to providing quality care for ultimate customer satisfaction. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. Proven ability to establish and maintain excellent communication and relationships with clients. Committed to identifying customer needs and delivering effective solutions to all problems. Bringing forth several years of experience achieving success in retail settings. Bilingual, hardworking, and ready to join my next team. Employment History

Marketing Manager, Benzer Pharmacy

June 2017 — February 2020

• Discussed promotions, products, and anything pertaining to better and more satisfactory service for the customer.

• Accurately verified information and updated information databases as necessary.

• Developed sales campaigns and made calls to potential customers.

• Analyzed past marketing initiatives and revamped the company's marketing efforts to keep readers and attract new ones.

• Brought forth excellent customer service skills and a commitment to customer satisfaction. Customer Service Representative, The Humane Society of Manatee County October 2014 — May 2017

• Worked to ensure a positive and hassle-free customer experience.

• Redirected calls as needed and worked with my supervisor to address any outstanding issues or concerns.

• Kept records, calendars, and company information accessible.

• Provided customers with quality assistance through phone calls, emails, and internet chats.

• Answered phone calls and provided callers with pertinent information and assistance. Skills

Computer Skills

Communication

Ability to Work Under Pressure

Fast Learner

Effective Time Management

Problem Solving

Languages

Spanish English

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