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Sales Associate Customer Service

Location:
Damascus, MD
Posted:
August 26, 2022

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Resume:

Karen W. Schweizer 505-***-****

adsbcd@r.postjobfree.com

Summary

Skilled professional with extensive experience in Testing, Diagnostics, Repair, Troubleshooting, Assembly, Soldering, Quality Control and Communications. Has experience working as a bench tech testing and tuning circuit boards, as well as, working in the “Clean Room” setting processing wafers.

Proficiency areas include:

●Product/unit testing, diagnostics, repair

●Customer service / troubleshooting

●Soldering / assembly

●Reading schematics / assembly diagrams

●Inventory control

Education and Certifications:

ITT Technical Institute

Albuquerque, NM – Sep 1995

●Associate of Applied Science in Electronics Engineering Technology

Mandex

Upper Marlboro, MD – Jan 2012

●Certified in IPC-610 and IPC-J-STD

Work Experience:

FLIR – Assembler (Contract work)

Elkridge, MD - Oct 2021 to Jan 2022

●Assembler contract through Infotree Global.

●Built panels complete with din rails, terminal blocks, boards, wiring panels.

G3 Technologies - RF Technician (contract work)

Mount Airy, MD, – Sept 2017 to Jul 2019

RF Technician (contract work)

●Worked as a bench tech testing and tuning circuit boards

●Tested and tuned Pre-Selector Boards

●Assembled, tested, and tuned 24 GHZ amps

●Tested Reference modules

Walmart

Mount Airy, MD – Feb 2015 to Feb 2016

Sale Associate

●Worked as a Sales Associate in electronics

Opturna, Assembler (contract work)

Sterling, Virginia – Aug 2014 to Sep 2014

●Hired as an Assembler Contract through Aerotek

●Assembling fiber optic routing boxes

Mandex, Assembler (contract work)

Upper Marlboro, MD – Jan 2012 to Feb 2012

●Assembled and soldered power units

Trans Core, Technician II

Albuquerque, NM – Feb 2000 to Sep 2010

●Responsible for testing, diagnosis and repair of company products and new units

●Directly responsible for handling customer returns, including testing and repair of products for a worldwide customer base

●Reviewed unit test procedures regarding customer purchases to ensure quality and usability.

●Worked with a Coordinator, and interacted with large (key account) clientele internationally; Performed assembly tasks as needed

●Customer service and inquires

Intel, Manufacturing Technician

Rio Rancho, NM – 1996 to 1999

●Worked in the “Clean Room” processing wafers

●Worked on a wet sink sulfuric bench in wafer processing

●Trained and oriented up to four personnel and supervised the work performance

●Safety Award received for following proper protocol; Recognition received for outstanding job performance

U.S. Design, Technician II

Lanham, MD – 1984 to 1985

●Responsible for product testing: tape and disk drives (storage units).

●Work included Quality Control, Troubleshooting, and Production Management

Digital Equipment, Technician I

Albuquerque, NM – 1980 to 1984

●Primary responsibility for testing circuit boards and troubleshooting.



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