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Closing Coordinator Service Representative

Location:
Chantilly, VA
Posted:
October 26, 2022

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Resume:

Alifia Hyatt Khan

ads7cp@r.postjobfree.com

571-***-****

OBJECTIVE

To assume a position of responsibility which demands full range of my education, finance experience, leadership skills, multitasking, building strong team and fostering open communication. My main objective as a team member is to meet and exceed the goals by continuously motivating team members as well as customers.

PROFESSIONAL EXPERIENCE

HOMEPOINT FINANCIAL Remote, Virginia

Loan Coordinator September 2020 – August 2022

Review conditions, verifying loan documents

Communicate with third parties

Work with Jr. UW and UW on conditions clearing and HPFC Guidelines.

Review loan applications for compliance and data verification

Knowledge of Encompass and AIQ

Handle administrative requests and queries from senior managers

Organize and schedule appointments with administrative software

Update and maintain office policies and procedures

Submit and reconcile expense reports while maintaining company budget

Conduct fascial reviews, surveys, and collect information on administrative matters

Justice Federal Credit Union Chantilly, Virginia

Equity Processer June 2018 – August 2020

Loan processing, gathering borrower information and verifying loan documents

Verify income, employment history, appraisals and title

Pull credit reports and provide support to underwriting team

Originate loan applications under company established guidelines

Provide essential details Department of Justice employees regarding home loans

Direct potential customers to appropriate route in filing for home loans

Ensure client records are up to date

Caliber home loans Fairfax, Virginia

Registration Analyst April 2014 – June 2018

Review loan documents for accuracy, improving overall quality of documents provided to clients

Maintain, update and review various documentation within internal library using the H20 software

Complete Change of Circumstance documentation and ensure accuracy

Direct disclosures and submit loans to our internal underwriting department

Communicate with Brokers for loan variations within internal SharePoint library

Lead trainer for department responsible for training all new hires

Bank of America Fairfax, Virginia

Home Loan Specialist II April 2008 – October 2013

Team Lead and Head Coordinator for providing “Initial Documentation” to Bank of America

Prepared and checked loan documentation for accuracy before loan underwriting using Edge software

Reviewed file processing and initial conditions for accuracy, modified documents and made changes needed regarding format, compliance changes, and client needs

Fannie Mae Reston, Virginia

Desktop Support (Contract Position) August 2007 – March 2008

Resolved business functional and technical problems raised by clients via an internal ticketing system

Provided support for various Fannie Mae products and services both internally and externally

Main point of contact for Broker and Lender support through internal AUS underwriting software

1st Mariner Bank Fairfax, Virginia

Mortgage Specialist/ Post Closer June 2005 – July 2007

Prepared documents for underwriting, ensuring accuracy in loan data

Organized and coordinated meetings with Title companies and Brokers to expedite loan closings

Ensured timely loan closings and loan processing times

Main point of contact for accuracy within internal and external disbursement of funds

Reviewed credit packages for precision via an internal Citrix based software

Amnet – American Mortgage Network Fairfax, Virginia

Closing Coordinator April 2004 – February 2005

Scheduled and closed loans

Oversaw the disbursement of funds

Coordinated with Brokers, Agents, and Loan officers for accuracy

Liaison between title company and settlement agencies

Review credit applications using CLUES, LP and DU

Washington Mutual Bank Fairfax, Virginia

Loan Coordinator May 2003 – March 2004

Trained multiple new employees on loan life cycle process – Loan set up to close

Prepared and reviewed all FHA and VA loans for accuracy pre-closing

Prepared files for shipment ensuring accuracy and timeliness improving overall efficiency by 40%

SONY ELECTRONICS Fairfax, Virginia

Administrative Assistant May 2000 – May 2003

Executed tier 1 help desk support via internal ticketing system

Responsible for maintenance of documentation regarding Sony machinery

Prepared reconciliation reports for internal company metrics

LFC NATIONWIDE Fairfax, Virginia

Closing Coordinator August 1998 – May 2000

Organized monthly reports and supervised Administrative support for Customer Service Team

Created and managed daily inspection reports for closing disclosure packages

Handled all incoming and outgoing company communication

LABCORP Fairfax, Virginia

Contract Assistant May 1998 – August 1998

Prepared and maintained Medical contracts

Team lead for reviewing data-entry and precision within LabCorp systems

BRITISH AIRWAYS Islamabad, Pakistan

Executive Assistant to Country Manager November 1987- April 1997

Prepared cash-flow and monthly expense charts for upper Management

Maintained all MS Excel charts for internal and external office documentation

Performed administrative duties such as technical writing, typing, and filing

Customer Service representative at Islamabad International Airport

EDUCATION

St. Joseph’s College Karachi, Pakistan

Bachelor of Arts - Psychology

PROFICIENCIES, INTERESTS, AND LANGUAGES

Proficiencies: 15+ years’ Mortgage industry experience, Microsoft Office Suite, Windows OS, 60 WPM

Languages: Fluent in English & Urdu; Conversational in Hindi & Gujarati



Contact this candidate