Elizabeth Guzman

**** *. ****** **. ***# *** Fresno, CA, 93710

Phone: 559-***-****

E-Mail: ads742@r.postjobfree.com

CAREER OBJECTIVE

Passionate and professional lead staff, seeking employment opportunities in delivering excellent client center care, supervision, and communication/ customer service. Seeking to use interface skills at all levels and knowledge of 20+ years in direct support care with diverse cultures, behaviors, and populations.

EDUCATION

Boston Reed College, Fresno, CA

Certificate in Pharmacy Technician, January 2011- June 2011. Maric College, Clovis

Certificate in Dental Assisting including Externship (120 hours), 2006-2007. Fresno Adult School, Fresno

California GED, 1999.

ADDITIONAL TRAININGS & CERTIFICATION

● Bilingual: fluent in English/Spanish; both oral and written

● CPR/First Aid Certification

● Pharmacy Technician Certificate

● Dental Assisting Certificate

● HIPPA Regulations trainings

● Rescue therapy in epilepsy care

● CPI (Crisis Prevention Intervention)

WORK EXPERIENCE

Escalon Home, Fresno CA

Direct Support Professional/Facility Supervisor, December 2003- Present

● Provide supervision to males 18 years and older with special needs.

● Administer oral medications and documents.

● Document behavior and incident reports.

● Assist clients with hygiene and activities of daily living.

● Supervise clients on community outings and doctor appointments.

● Preparing weekly menus according to nutritional guidelines. Mason Residential Home, Fresno, CA

Direct Support Professional, May 2016- June 2018

● Provide supervision to developmentally disabled adult women.

● Administer and document medication.

● Document behavior and incident reports.

Medcomm Medical Billing Services Inc. Fresno, CA

Medical Billing Clerk, June 2010- December 2013

● Input and update patient demographics.

● Enter patient charges and all private, Medicare, and Medi-Cal insurances.

● Organize patient statements.

● Collect on all patient overdue balances and follow up on denied claims.

● Filing and updating patient information in the office setting.

● Proficient in billing software: Health fusion and Office Ally EXTERNSHIP EXPERIENCE

Walgreen Pharmacy, Fresno, CA

Pharmacy Technician Externship, June 2011- August 2011.

● Performed (120) hours of externship.

● Filled prescriptions as prescribed by physician.

● Maintained and accessed inventory daily.

● Contacted insurance companies to verify eligibility. REFERENCES

Abid Wakeel

Title: Behavioral Specialist

Phone number: 559-***-****

Mike Cook

Title: Assistant Pastor, Adventure Church

Phone number: 559-***-****

Raquel Carraway

Title: Clinical Social Worker

Phone number: 209-***-****

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