Data Entry Customer Service
Resume:
Karen McAleer
Johnstown, PA *****
ads61a@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
DSP (Direct Support Professional)
Career Rehabilitation Building Services LLC - Johnstown, PA July 2022 to September 2022
Aided and assisted clients with mental and physical disabilities. Attended client's home and assisted with daily basic hygiene, cleaning, cooking, and various tasks. Attended client's place of employment and assisted clients completing daily chore tasks. Took case notes, uploaded notes online, transported client's to grocery shop, banks, and libraries.
Cashier and Customer Service
Outhouse - Johnstown, PA
September 2021 to March 2022
Cashier/customer service, answered phones, took orders for party supplies, weighed candy into individual servings from bulk, wrapped lids, cups, plates, and containers in plastic and heat wrapped it, prepared balloon orders for customers, stocked shelves and various duties as assigned. Job terminated due to me having covid.
Pharmacy Technician
Rite Aid - Johnstown, PA
September 2013 to June 2015
Cashier and customer service. Answered phones. Received prescriptions and entered them into the computer. Sent and received faxes. Counted medications and restocked shelves. Filed prescriptions. Various assignments as assigned. Work ended due to near fatal car accident. Data entry/licensing specialist
MetLife - Johnstown, PA
August 2011 to December 2012
Data Entry. Terminated appointments and licenses. Filed cases that were terminated. Did daily audits on employees. Various projects as assigned. Displaced worker. Data Entry/sales
East Coast Salon Services - Johnstown, PA
January 2005 to January 2008
Answered phones and made calls to salons on the East Coast to sell merchandise. Took customers' orders and processed their requests via computer to our home branch in New Jersey. Sent and received faxes, copied and filed information, organized promotional items, processed returns, and grafted charts of progress using Microsoft Excel. Used Microsoft Word, Excel and Lotus programs. I resigned my position after the birth of my second daughter for financial reasons. Bartender/Server
Park Hill Legion - Johnstown, PA
June 2004 to June 2005
Greeted patrons, cashier, answered phones, served patrons, filed memberships, made the nightly deposit, restocked the coolers, washed dished, and various duties as assigned. I terminated this position. Front Desk Receptionist
The Nail Studio - Johnstown, PA
June 2003 to January 2004
Greeted customers, answered phones, made appointments for clients, performed foot massages, manicures, scheduled tanning appointments, stocked inventory, washed, dried, folded laundry, cleaned studio, and various duties as assigned. Laid off due to lack of work. Cashier/Line Prep cook
Meatball's Restaurant - Johnstown, PA
October 2000 to March 2003
Greeted customers, customer service, cashier, answered phones, took customers food orders, served food, answered phones, sent and received faxes, made banquet reservations, inventory, deliveries, made salads, subs, gobcake, meatballs, pigs in a blanket, pizza, pasta, prep work for next day, set up/dwn banquets, and various duties as assigned. Laid off for knee surgery. Data Entry Operator
MetLife - Johnstown, PA
March 2000 to July 2000
Ran rolls of film under the overheads to correct imperfections, organized the film according to office/ month/year. I was promoted to supervisor during the time I was employed to check others work daily. This was a temporary position thru Manpower, and I was laid off permanently when the job was complete. Insurance Verification Specialist
NCO Financial - Johnstown, PA
July 1999 to October 1999
Followed up on medical insurance, called insurance carriers and patients, typed reports, faxed mail, copied forms, and answered phones. This was a temporary position thru Manpower, and I was laid off permanently when the job was complete.
Customer Service Associate
Value City - Johnstown, PA
October 1998 to March 1999
Cashier, customer service, stocked floor with merchandise, was responsible for counting items into the fitting room, returned unwanted merchandise to the sales floor, answered phones, prepared sales floor for special advertisements, cleaned, and various duties as assigned. Temporary Christmas help. Cashier/Customer Service
Spencer's gifts - Johnstown, PA
December 1998 to January 1999
Cashier, customer service, stocked shelves, kept store neat and organized, and cleaned. Temporary Christmas help.
Cashier/Customer Service
Richland Mall Cinemas - Johnstown, PA
May 1997 to March 1998
Cashier, customer service, set up counter before each show, stocked shelves, inventory, cleaned, answered phones, popped corn, closed counter, and various duties as assigned. Laid off. Cashier/Customer Service
Blockbuster - Johnstown, PA
November 1997 to January 1998
Cashier, customer service, checked movies in and out, restocked shelves with movies and games, filled out applications for new members, answered phones, took orders for new releases, and cleaned. Temporary Christmas help.
Cashier/Customer Service
The Wall - Johnstown, PA
November 1997 to January 1998
Cashier, customer service, stocked shelves, priced items, cleaned, and various duties as assigned. Temporary Christmas help.
Secretary
Johnston Fire Department - Johnstown, PA
February 1997 to June 1997
Typed, filed reports, graphed charts of the fire history comparisons on the computer, did payroll, answered phones, and various duties as assigned. This was a temporary position thru Manpower, and I was laid off permanently when the job was complete. Retail Sales Associate
Hills department store - Johnstown, PA
August 1996 to December 1996
Worked in the toy department, customer service, stocked shelves with merchandise, inventory, answered phones, cleaned, priced items, and markdowns. Temporary job. Cashier/Cook
Em's Sub Shop - Johnstown, PA
July 1995 to June 1996
Cashier, customer service, prepared submarines, cookies, worked the ice cream station, operated the lottery machine, answered phones, took orders, inventory, stocked shelves, priced items, and various duties as assigned.
Education
General Liberal Arts
Pennsylvania Highlands Community College - Johnstown, PA July 2005 to June 2017
Cosmetology
Pennsylvania Academy of Cosmetology Arts and Sciences-Johnstown - Johnstown, PA 2003 to 2004
Diploma in General Studies
Richland Senior High School - Johnstown, PA
August 1992 to June 1996
Skills
• Detailed oriented who has the ability to learn concepts quickly. Enthusiastic hard-worker with excellent skills and a strong motivation to succeed. Microsoft Office proficient, data entry, organized multi-tasker, fast learner, adaptive team player, goal oriented, self-sufficient, customer service, friendly. (10+ years)
• Pharmacy Technician Experience (3 years)
• Typing
• Insurance claims
• Payroll
• Cashiering
• Food service management
• Case management (Less than 1 year)
• Vital signs (1 year)
Assessments
Legal skills — Completed
April 2022
Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Volunteer Work
10/2022 Salvation Army, Huston's Haunted Hollow. Assisted cars in the parking lot to park. 3/1999-7/1999 Multiple Sclerosis. Traveled to different areas of Pennsylvania to collect donations to benefit people with this disease.
9/1994-1996 Richland Senior High School, Gateway Buddy. Assisted teachers in helping mentally challenged and physically disabled students.
1994-1995 Lee Credit Union. Folded bank statements, stuffed envelopes, typed envelopes with addresses to be sent in the mail.
1995 Highland Community Library, Bookkeeper. Checked books and magazines in and out, mended broken books, returned library materials to shelves, and various duties as assigned. 1995 Special Olympics. Assisted the mentally and physically challenged in a day full of activities.
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