SeanWard

Food and Beverage Director

Address Columbus, OH, 43209

Phone 614-***-****

E-mail adryah@r.postjobfree.com

Customer-focused Beverage Manager with 20 years of experience in the hospitality and food industry. Excellent management and organizational skills to handle food and beverage programs that facilitate product profitability. Passionate wine enthusiast specializing in employee and customer focused education and sales. Skilled at tailoring unique and educated recommendations to enhance and exceed the expectations of customer needs.

Work History

2022-03 - 2022-06 Sales and Marketing Merchandiser Heidelberg Distributing Co., Columbus Ohio

- Working in conjunction with Mgt. and Sales Associates on any given tasks that assisted in the execution of sales goals and marketing strategies throughout Central Ohio. These tasks included daily scheduling, inventory analysis, graphic design, sales calls, up to standing in for a sales associate’s route while they were on leave of absence.

2021-11 - 2022-03 Bartender

Rise Brands (No Soliciting), Columbus, Ohio

- Kept bar presentable and well-stocked to meet customer needs.

- Conducted regular inventories of bar and drink supplies to keep stock on hand

- Assisted servers with specialty drinks orders by preparing on-demand items without delay.

- Polished glassware, bussed tables and removed debris to keep customer areas clean.

- Set up glassware, liquor and other necessary supplies for special events.

- Kept alcoholic beverages well-stocked and organized to meet expected demands. 2021-07 - 2021-11 Beverage Director

The Columbus Club, Columbus, OH

- Identified areas of opportunity for beverage sales by analyzing member feedback and product demand metrics.

- Developed ongoing training initiative to improve food and beverage knowledge of serving staff.

- Thoroughly worked with vendors to streamline ordering directory for all wine on list.

- Oversaw selection, ordering and inventory controls of wine, beer and alcohol programs. 2021-01 - 2021-07 Automotive Sales Professional

Ricart Hyundai, Columbus, OH

- Negotiated purchase prices and explained sales, warranty and optional products.

- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.

- Drove team revenue totals by bringing in top sales numbers.

- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.

- Responded to customer inquiries via telephone and email.

- Top salesperson in month of July and top 5 salesperson out of 26 sales associates May-July.

2008-10 - 2020-11 Beverage Director

Giuseppe's Ritrovo, Bexley, OH

- Oversaw selection, ordering and inventory controls of wine, beer and alcohol programs.

- Planned service for special events by developing drink lists and inventories.

- Developed ongoing training initiative to improve food andbeverage knowledge of service staff employees.

- Purchased beverage stock and handled all inventory needs.

- Designed beverage menus.

- Orchestrated positive customer experiences by overseeing every area of bar operations.

- Developed relationships with suppliers and vendors leading to special volume pricing

- discounts and availability.

- Established an on and off premise private event division of sales and marketing including staffing and execution.

- Integral in relationship between all patrons that patronize restaurant. Education

2000-01 - 2005-05 Bachelor Of Science: Family Financial Management The Ohio State University - Columbus OH

1997-09 - 1999-12 Associate Degree: Industrial Engineering Technology Sinclair Community College - Dayton OH

Skills

● Professional dining service standards and training

● Inventory profit and accountability management

● Marketing and Sales Strategy

● Wine, Beer, and Cocktail Development

● Craft Cocktail Practices & Discipline

● Private event planning and management

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