System Administrator/Implementation Specialist

Patrick Joseph Cronin

SUMMARY OF QUALIFICATIONS

• Consistently, effectively, and efficiently provided senior systems administration, consulting, and management expertise to assure IT project success for over 20 years.

• Experienced in all aspects of the System Development Life Cycle.

• Highly adaptable in both on-site and remote work settings.

• Excellent critical thinking skills and attention to detail, resulting in hundreds of successful projects.

• Supported clients, external departments (sales, operations, support), vendors, and subject matter experts.

• Experienced working with all levels of management from Team Leads through Program Directors.

PROFESSIONAL EXPERIENCE

Commvault Systems Inc. (February 2012 – May 2021)

Implementation Specialist/Consulting Engineer – Professional Services, Federal Team

• Implementation, testing, and deployment of CommVault software components in-line with the prescribed solution design.

• Review and quality assurance of CommVault designs and implemented solutions which have been undertaken by Clients and/or CommVault partners.

• Troubleshooting of issues or problems which may have been associated with or created by a CommVault solution.

• Assisted pre-sales consultants in assessing the technical risks and dependencies of proposed solutions and developing pragmatic approaches to eliminating or containing these risks.

• Provided support and mentoring to junior members of the consulting team.

• Trained clients to successfully continue using the CommVault software post- installation/implementation.

• Integrated enterprise applications for data protection management to include server provisioning, resource allocation, data protection and restoration. o Primary systems integrated with and configured for protection by Commvault included:

VMare and HyperV.

MS Exchange and O365.

MS SQL, Oracle.

Microsoft and Linux based Operating Systems.

AWS and Azure.

Multiple network-based file systems.

Network Storage system provisioning and allocation (NAS, SAN, and Cloud).

Server to endpoint network connectivity – WAN, LAN, VLAN, and Firewall.

Protection of backup data and systems via Ransomware protection, data isolation, and air-gap technologies.

Lockheed Martin, Robins AFB, Warner Robins GA (April 2009 – February 2012) Systems Administrator Senior, SAN/NAS/COOP Manager – Headquarters, Air Force Reserve Command

• Command Focal Point for problem resolution on EMC Storage File Server Consolidation devices and Interim Continuity of Operations Capability (I-COOP) backup monitoring and replication issues.

• Worked closely with the AFRC Storage Manager on all aspects of storage system interoperability.

• Performed systems analysis to resolve configuration and equipment problems.

• Worked with AFRC Base Command Focal Points to schedule hardware and software maintenance and updates to the storage equipment at each location.

• Scheduled and executed backups, tests, and monitored backup replication and recovery operations to ensure successful data recovery.

• Populated file share data to I-COOP locations either by tape and/or other mechanical means or by full data transfer from all AFRC bases.

• Provided support for all aspects of the I-COOP File Server Consolidation to include; share creation on the devices, privileges to file share areas, allocation of file share space on base devices.

• Monitored storage devices for Commvault backup success, recovery success, capacity planning, and recommend expansion of devices as needs arose.

• Assured application licenses were updated and prevented unlicensed software from being used on the network

• Built servers to support storage monitoring tools.

• In the event of data loss, responsible for re-establishing file data and support to regain normal operating conditions at the affected base.

• Coordinated base repair for local command storage hardware and software, initial installs, routine maintenance, and upgrades.

Primary projects:

• File share and Active Directory security group restructuring during AFNET domain migration.

• Migrated the Majcom’s EMC NS20 file storage systems to the AFNET Domain. Lockheed Martin, Atlanta, GA (September 2008 – April 2009) Systems Administrator Senior – National Center for Public Health Informatics (NCPHI), Centers for Disease Control and Prevention (CDC).

Primary Duties:

• Network and Systems Administrator for the Epi Info private network.

• Managed the Active Directory to DoD standards for 2 separate task orders. SharePoint 2007 and TFS were the primary collaborative work environments, Server 2003 and SQL Server 2005 were the server environments.

• Administered daily network backup utilizing CommVault.

• Primary work environment was software programming and development. Additional Duties:

• Server builds, maintenance, and NAS administration.

• Created and maintained Server and Workstation images for regular deployment and system administration.

• End user desktop/network support.

• Managed purchasing requests and procurement as well as Microsoft Licensing for 2 task orders.

• Provided support for Lockheed Martin office relocation. Lockheed Martin, Atlanta, GA (May 2007 – September 2008) Computer Systems Security Analyst Senior – Office of the Chief Information Security Officer

(OCISO), Centers for Disease Control and Prevention (CDC). Primary Duties:

• Security Testing and Evaluations on CDC wide hardware and software systems.

• Active Directory and MS Outlook administration, SharePoint installation, configuration, and administration.

Additional Duties:

• End user desktop/network support.

• Server builds and maintenance.

• Created and maintained Server and Workstation images for regular deployment. Primary Leadership:

• Security Architecture and Support (SAS) team lead and lead hardware technician. Perot Systems, Atlanta, GA (August 2006 – May 2007) Technician II – Temporary contract working with the Centers for Disease Control and Prevention. Member of the XP migration team that upgraded over 9000 customer workstations to Windows XP from Windows 2000.

Software Search, Duluth, GA (October 2005 – December 2005) Programmer / Analyst

Storehouse Furniture, Inc., Atlanta, GA (October 2003 - October 2005) Programmer / Analyst

Keane, Inc., Atlanta, GA (April 2003 – October 2003) Programmer / Analyst

Technical Resource Group, Atlanta, GA (March 2003 – April 2003) Programmer / Analyst

Geac Public Safety, Tampa, FL (February 2000 – April 2002) Programmer / Analyst

EDUCATION

The University of Wisconsin - Oshkosh

Bachelor of Business Administration - Management Information Systems Bachelor of Business Administration - Finance

CERTIFICATIONS

Security +, SY0-201 2008 edition, AWS Fundamentals. MILITARY

EXPERIENCE

United States Navy. 5/85 to 7/91

Storekeeper - Supply requisition and distribution as a Naval Reservist aboard the fast frigate USS Brewton, Pearl Harbor, Hawaii.

Naval Aviation Cadet (NAVCAD) – Graduated Aviation Officer Candidate School, Class 10-89. Attended US Naval Flight Training, Whiting Field, Pensacola, Florida. Special Warfare Combatant Crewman (SWCC) – Special Boat Unit 13, Naval Amphibious Base, Coronado, California.

Security Clearances / Background Investigations

Clearance Level: Secret

Basis: NACLC

Investigation Date: 6/29/2009

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