Angela Wilcher

*** ******* **

Richmond, KY *****

859-***-****

adrtlc@r.postjobfree.com

Professional Skills

Management Experience (10+years)

Accounts Payable (9 years) Billing (8 years)

Data Entry (10+ years) Microsoft Excel (7 years)

Payroll (6 years) QuickBooks (6 years)

Receptionist (10+ years) Scheduling (10+ years)

Outlook (7 years) Office Management (10+ years)

Human Resources (7 years) Bookkeeping (10+ years)

Accounting (5 years) Marketing (3 years)

Word (10+ years ) Accounts Receivable (7 years)

Typing (10+ years) Microsoft Office (10+ years)

Professional Experience

Office Manager/Case Manager

Morgan Collins & Yeast, Richmond, KY.

July 2013 to June 2018

Responsibilities:

Interview & prescreen new incoming clients and relay information to appropriate attorney for Social Security Disability, Workers Compensation & Auto accidents claims Contact appropriate attorney per case intake & connect potential clients via Polycom or phone conference Request, review & submit medical records

Set up files on new cases, enter case information into computer system & submit proper documentation for each file to proper department

Speak with clients to schedule appointments, give case updates, prepare them for upcoming hearing & address concerns

Create medical summaries of files & complete appeals Prepare cases for attorneys to present at court hearings Correspond with case related departments

Close files accordingly as payment is received and enter information into firms database Organize filing systems for current, new & closed cases Act as a liaison between clients, attorney's, doctors & case specific departments Monitor 300 plus clients & files to keep them up-to-date Train new employees & assist in building their case management skills Assign case managers new incoming cases

Notarize any and all documents for the Lexington office Distribution of funds on settlements

Make bank deposits of settlement funds for the Lexington office Create master client list & assign cases to other case managers for the Lexington office Monitor other case managers & check their work accordingly Place all orders for office, such as, office supplies, equipment etc..

Keep office equipment in proper working condition & call for service on them when needed Office Manager

Aric Perfect Climate, Richmond, KY

October 2007 to July 2013

Responsibilities:

Accept and place calls to schedule customers

Organize and fill out all paper work for company

Enter Customer information into database

Read Blueprints to collect data for heat load calculations Use Manual J HVAC software program to create heat load calculations for each project Complete application and present required documentation to pull permits for each project Tax preparations for CPA

Employee payroll

Submit adequate documentation for company License and insurance Handle all incoming and outgoing finances for company Complete customer payments for work completed via merchant services such as process credit and/or debit cards, checks and/or ACH payments

Office up keep such as, file organization, supply orders, incoming and outgoing Bill's, equipment up keep etc.

Team Leader

Corner Store & Deli, Berea, KY

May 2000 – April 2001

Responsibilities:

Cashier & Server

Take orders

Cook & clean

Deliver orders to factories and collect money

Dispatch for Taxi calls

Sold Greyhound Bus Tickets

Maintained laundry mat

Receptionist

Dr. Glen Reynolds’ Office, Richmond, KY

Aug. 1995- Dec. 1999

Responsibilities:

Answer phones

Make appointments

Collect co-pays and insurance information

Data Entry

Escorted patients to exam room

Prepared incoming and outgoing medical records

Requested & released medical records

Scanned/copied/faxed documents

Act as a liaison between patient and doctor

Education

Bachelor's Degree in General Studies of Arts and Sciences Eastern Kentucky University, Richmond, KY

August 2004 to December 2011

High school or equivalent in GED

Adult Education – Richmond KY

March 2001

References

Friends:

Andrea Sanders 859-***-****

Marilyn Hisle 859-***-****

Debbie Fletcher 859-***-****

Co-workers:

Aric Wilcher 859-***-****, Owner

Hon. Roger Riggs 606-***-****, ALJ & Attorney

Hon. Thomas Polites 859-***-****, ALJ & Attorney James Pennington 606-***-****, Attorney

Sabrina Kissick 859-***-****, Case Manager

Dawn Spivey 859-***-****, Case Manager

Laura Horton 859-***-****, Case Manager

Objective

To obtain a long term position that can use my skills and abilities to help the business continue to perform at its highest efficiency. Also to work with the public to the best of my abilities to make a difference in any area that I possibly can. As well as help those in need to thrive at their highest potential regardless of their situation. My ultimate career goal is to return to college and obtain my masters degree.

Contact this candidate