Supply Specialist Accounting Manager

OBJECTIVES

To contribute to the long term success of an organization while achieving satisfaction of doing a job well.

SKILLS

Supervisory and Management Skills: Managed staff of up to 22 with 5 direct reports (supervisors/assistant manager), GOAL graduation (LLC class series), Management 101 at Lowe’s

Microsoft Office Products MS Access, Excel, Word, Powerpoint, Outlook, Share-point; Imaging Systems, PO Direct, PS General Ledger, PS PO, PS Payment

Negotiation skills to gain best rates and efficient billing processes achieving win-win scenarios

Project Management and participation experience

Supply chain, replenishment programs, item master, Product Content Mgmt, Inventory Mgmt experience

Project Tool and Workload Tool familiarity Net-Term/Genesis, Siebel/R7

EXPERIENCE

Lowe’s Companies, Inc. 1605 Curtis Bridge Road, Wilkesboro, NC

Project Coordinator-04/18/2016 to Present

Manage all projects within store area assignments adhering to established processes/procedures

Create and advise work orders from customer and store reporting of issues with installations with approval level up to $103.00

Manage all work orders until customer satisfaction is achieved

Maintain individual and team level metrics making calls and service level for the team taking incoming cloud calls (consistently near the top of answering incoming calls from cloud)

Communicate with multiple levels of Lowe’s employees and customers regularly to resolve concerns

Sr. Accounting Manager Vendor Solutions 2009-2014

Services Platform project support through releases 6 and 7 (move the cash recognition line and installer performance tracking/payment) for Installed Sales Payment Team

Managed at least three teams at all times with varying job types (minimum of 20 reports at all times)

Managed:

o Payables Contact Center improving structure by bring Quality Monitoring on board.

oSpecial Order Sales and Installed Sales Accounting

oProject and Reporting Team responsible for efficiency reporting, development of new databases to support Corporate Payables (CP) area, and produced daily management reporting across CP.

oTwo Vendor Solutions problem invoice teams

Represented Corp Payables and managed testing of the Global general ledger/payables upgrade project, PO Direct, update of Access queries to use current/updated table structure in all Payables databases.

Held monthly meetings with teams to share information and collect feedback.

Monitored daily management report of outstanding problem invoices insuring on-time payments.

Reorganized teams allowing for concentration of duties gaining efficiencies and management support.

Completed Corporate reporting company level objective of payment terms extension (CFO recognition)

Departmental liaison to IT to prioritize maintenance and enhancement requests.

Account Reconciliation review and sign-off

Sr. Accounting Manager Import Administration (IA) 1988 – 2009

Earned Corporate Employee of the quarter recognition.

Conducted employee performance feedback quarterly.

Executed the structure of job descriptions, interviewing and hiring along with submission for job review

Served as team/departmental lead on multiple projects

Managed team responsible for ASN maintenance, customs clearance, payment of ocean freight, customs duties, truck freight, consolidator charges, vendor payments for imported merchandise, set documentation standards for Customs Compliance program (>200.000 transactions yearly).

Collaborated cross-functionally in RFP ‘s and SME for Import systems setup.

Reviewed -Signed off on in excess of 15 account reconciliations.

Customs Broker and relationship management in collaboration with Import Transportation Team.

Negotiated fees, processes with multiple international banking service providers

Specialist-Return to Manufacturer Sept 1984-1988

Collection of funds from vendors for buybacks and defective returns. Monitoring aging of outstanding items, working reports to identify mis-entered information and with stores to correct.

Set-up and working of automated debit and clearance of outstanding transactions.

EDUCATION

Bachelor of Science in Business Administration- Gardner Webb University

MILITARY

1982-1984 U S Army Supply Specialist (Army Achievement Medal awarded)

Managed Inventory for MP company, requisitioned items, created purchase orders, and processed receiving into inventory

References available upon request

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