Customer Service Kingston

WAYNE-WHITE BROWN

*** ********** ****, *********, *******, 31525

TEL: 1-929-***-****

EMAIL: adrq8o@r.postjobfree.com

PROFILE:

To be efficient in my area of specialization and to perform to the best of my ability at all times while contributing as an asset to the success in a progressive company. EMPLOYMENT HISTORY

Electrician at PTG Electricals, Kingston, Jamaica

June 2008 – December 2020

Main roles and responsibilities included:

• Follow state and local building codes and regulations based on JS21 and NEC.

• Provides quality customer service in an effort to meet clients’ needs.

• Plan, coordinate and manage electrically related activities to meet stipulate timeframes.

• Read blueprints and technical diagrams to carryout installation work.

• Pull wire through conduits and through holes in walls and floors.

• Plan and layout the installation of electrical components such as outlets, switches, lighting fixtures, ceiling fans, circuit breakers etc.

• Install and maintain wiring, control and lighting systems.

• Repair and or replace wiring equipment and fixtures using a variety of hand and power tools.

• Diagnose/troubleshoot and identify electrical problems using a variety of testing devices, techniques and strategies.

• Supervise and direct workers to carryout installation tasks as planned.

• Perform basic first aid as the need arises.

• Other duties as assigned.

Service Technician at Jamaica Public Service Company, Kingston, Jamaica October 2018 – December 2018

Main roles and responsibilities included:

• Observe and adhere to local codes and safety regulations.

• Perform basic lock-out tag-out (LOTO)procedure based on company policy.

• Remove and install basic components in motor control circuits such as control relays, timers, contactors, overload blocks etc. based on circuit diagram.

• Install Direct on line (DOL) three phase control circuits to meet requirements.

• Install and maintain three phase star-delta starters for motors above 10hp.

• Perform basic servicing operation of both single and three phase motors.

• Carryout star-delta configuration of single-phase transformer bank. 2

Electrical Installation Instructor at HEART Trust NTA, Portmore, Jamaica February 2009 – December 2020.

• Provides facilitation and accurate record keeping of Electrical Installation and Industrial Electrical Maintenance Level 3 learners to meet industry standards based on JS21 and NEC regulations.

Teacher at Carron Hall High School, St Mary, Jamaica September 2007 – August 2008.

• Provides facilitation and accurate record keeping for students in the areas of Electrical Installation, Mathematics, Physics and Integrated Science in preparation for CSEC exams.

Registration Clerk at Electoral Office of Jamaica, St. Catherine October 1999 – August 2003.

• Accurate collection and processing of electors demographic information and fingerprints for the processing of the national ID card. EDUCATION

High School Diploma – St Mary’s College, St Catherine, Jamaica September 1993 – June 1998

B. Ed in Technical Vocation & Training – (Electrical) – University of Technology, Jamaica September 2003 – June 2007

Certificate in Project Management – Management Institute for National Development

(MIND), Kingston, Jamaica

October 2011 – December 2011

Certificate in Supervisory Management – University of the West Indies, Jamaica August 2012 – October 2012

Festo Authorization & Certified Training – Caribbean Maritime University, Jamaica October 2018 – February 2019

Online – Optoelectronic Technology - Guangdong Vcom Education Technology, China April 2020 – June 2020

SPECIAL SKILLS

• Problem solving, Communication, Teamwork, Detail oriented, Leadership, Time management, Ability to multitask, Follow safe work practices. 3

REFERENCE

• Provided upon request

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