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Data Entry Customer Service

Location:
Paris, MI, 49338
Posted:
July 13, 2022

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Resume:

*** * ******** ******, *****, MI, ***** adrp9b@r.postjobfree.com 231-***-****

Upbeat and motivated professional with over 20 years of experience in a leadership role within the health care industry. Interested in securing full time employment that I can utilize my strong skills as well as acquire more. Confident my ability to catch on quickly and adapt will allow me to be a valuable asset to your team.

SKILLS & ABILITIES

Quick Learner Task Focused Strong Communication

Detail Oriented Adaptable Multi-Tasker

EXPERIENCE

Healthcare Administrative Manger 02/99-01/22

McBride Quality Care Services Inc., Big Rapids, MI

•Maintained 100% on license renewals for the facility to ensure we were operating within the laws and regulations set by the State of Michigan.

•Orchestrated schedules for staff, physicians, consumers, and third-party vendors while taking in consideration vacation, holiday, and sick leave request.

•Researched medication to ensure I was knowledgeable of side effects, reactions, benefits, and optimal time to administer.

•Conducted all recruitment efforts, post positions, select qualified candidates, interviewed, trained, perform annual evaluations, disciplinary actions as needed and conducted termination accordingly.

•Manually compile timecards for employees, identify overtime, holiday, sick time for payroll. Once we switched to electronic, verify accuracy of timecards within the software and approve.

•Provide exceptional customer service to create deep rooted professional relationships with clients, client family members and staff to encourage a safe, comfortable, and enjoyable living environment.

•Overseen facilities daily activities: recreational activities, therapy was being performed, meds were being administered, shared spaces were kept tidy, supplies were stocked and that there was an enjoyable overall morale.

•Delegated duties to staff, held monthly staff meetings, performed staff mediation in needed and maintained a fluid, open and respectful team focus.

•Navigated various computer systems, performed data entry, file reports, manage files and progress reports.

EDUCATION

Diploma, Chippewa Hills High School, Remus, MI



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