Merchandiser

KIADONSHAE MATHEWS

Thibodaux, LA ***** 713-***-**** adrldo@r.postjobfree.com

SUMMARY

Upbeat, customer-focused Sales Associate with 10 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. SKILLS

Returns and Exchanges

Merchandise Recommendations

Ability to Lift 40 pounds

Excellent Written and Verbal

Communication

Attention to Detail

Product Demonstrations

Safety and Cleanliness Standards

Engaging with Diverse Customers

Security Practices

Exceeding Customer Expectations

Payment Processing

Retail Metrics and Goals

Locating Merchandise

Meeting Sales Goals

Building Customer Relationships and

Loyalty

Merchandising and Display

Store Policies and Procedures

Product Knowledge

Adaptable and Flexible

Inventory Management

Item Ticketing and Pricing

Building Customer Loyalty

Strong Communication and

Interpersonal Skills

Time Management

Customer Assistance

Honest and Ethical

EXPERIENCE

02/2021 to Current Furniture Sales Consultant

Hurwitz Mintz Metairie, LA

Greeted customers and offered to assist with showroom navigation and selecting products.

Boosted sales by going beyond basics with every customer to offer product, style and purchasing advice.

Discussed financing options, pricing and current promotional offers. Asked open-ended questions to understand customer needs and style. Upsold customers on protection plans, warranties and coordinating products. Suggested specific product and options in line with customer goals. Helped customers increase purchasing power through store financing options. Coordinated with teammates and clients to schedule deliveries. Kept sales desk and showroom floor clean and aesthetically appealing with regular upkeep.

Coordinated accurate paperwork and tickets for sold items to prevent sales errors.

Maintained appealing and sparkling clean showroom by arranging and straightening furnishings.

Calculated pricing quickly and deducted discounts for current sales promotions. Attended training sessions to build and enhance product knowledge and sales tactics.

Designed interior spaces by combining sets and pieces for cohesive looks. Followed up with customers via phone to answer questions and [Action]. 04/2017 to 01/2021 Visual Merchandiser

West elm Houston, TX

Placed prices and descriptive signage to enhance displays and promote items. Handled customer service issues.

Returned items

Created retail displays to highlight particular products and drive sales according to corporate strategy.

Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.

Promoted new product releases and limited edition items to drive sales. Presented updated floor plans and design strategy to store management. Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.

Restructured merchandising strategy to promote high value and products. Developed creative visual merchandising campaigns to focus on selling older inventory.

Managed visual displays for William Sonoma company to drive exposure and increase revenue.

Updated 3,000-square-foot store with completely new floor plan to offer customers more visually pleasing product experiences. Put together displays and layouts throughout store to promote trends and current sales items.

Maintained high merchandising standards by building attractive displays and monitoring inventory levels.

Planned attractive visual concepts for window displays and signage. Restructured store layout and merchandising standards to improve brand image and increase sales.

08/2018 to 03/2020 Beauty Advisor

Target Houston, TX

Displayed merchandise to present visually appealing arrangements that drive sales.

Capitalized on upselling opportunities for additional products and services to increase sales numbers.

Showed customers how to apply makeup and other products to achieve desired looks.

Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.

Recommended styles and treatments based on clients' needs and appearances. Updated Salesfloor with new price changes.

07/2013 to 12/2016 Inventory Associate

Walmart Thibodaux, LA

Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.

Tracked inventory and conducted cycle counts to maintain accurate records. Entered information into system to update status reports. Stock

Apparel associate

Cashier

EDUCATION AND TRAINING

Some College (No Degree): Human Services

Lee College Baytown, TX

Certificate: Esthetician

Lasalle Teche Houma, LA

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