Used car manager

JAMES MOSS

Little Rock, AR adrl4d@r.postjobfree.com 501-***-****

PROFILE SUMMARY

Goal-driven sales professional with proven record of success spanning multiple industries. Dynamic leader recognized for strong business acumen, as well as excellent interpersonal, communication, negotiation, and team building skills. Committed to leveraging process improvements and best practices to raise efficiency, quality, and productivity across all areas of organization. Areas of expertise, include:

Sales Leadership Marketing Strategy Business Development Customer Service Operations Management CRM

WORK EXPERIENCE

General Manager / Finance Director

Smart Automotive March 2019 - Present

Oversaw sales initiatives, as well as purchasing and financial governance activities. Tailored and deployed innovative marketing, branding, and promotional programs to enhance public engagement, generate revenue, and raise overall bottom line. Concurrently operated as General Manager in newly opened location in 2021.

●Increased store-wide productivity by 45% through instituting best practices and process improvements.

General Sales Manager / Pre-owned director

Crain Automotive November 2011 – March 2019

Provided executive leadership over sales operations primarily after gaining promotion from yielding outstanding achievements in sales, marketing, business development, and inventory control at three locations. Managed operations of four stores, purchased inventory, executed auction to sale trades, and appraised vehicles. Trained newly-appointed managers on corresponding sales software.

●Catalyzed overall profitability by 129% by championing superior customer service to diverse client base.

●Effectively recruited, hired, trained, and mentored goal-oriented and quality-focused personnel.

●Obtained promotion to Pre-Owned Car Sales Director after consistently shattering sales quotas.

General Manager

Industrial Splicing and Sling June 2007 – October 2011

Conducted consultative sales in a B2B capacity through prospecting potential clients, generating leads, and negotiating long-term sales contracts that increased revenue. Facilitated all aspects of sales lifecycle through utilizing CRM technologies and help desk tools. Established and reinforced reputation as an impactful contributor committed to meeting and exceeding corporate goals and objectives resulting in promotion from outside sales.

●Developed advanced business acumen and commercial awareness in a competitive niche market (oil and gas production sales).

Additional experience, includes Finance/Sales Manager (Used Car Sales) and Sales Representative.

EDUCATION AND CREDENTIALS

Degree in General Studies University of Arkansas - Fayetteville

U.S. Army Veteran (Honorable Discharge – E4 Rank)

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