Genell Mulrooney

Referrals coordinator and front desk

Bakersfield, California, United States

+1-805-***-****

adre5m@r.postjobfree.com

WORK EXPERIENCE

December 2003-April 2012

Referrals coordinator and front desk

Valley Oak Family Practice

Ojai, California, United States

Authorized drug refills and provided detailed prescription information to pharmacies. Liaised between patients and physicians to ensure patient comprehension of treatment plans. Maintained patient privacy and confidential patient information.

Took and recorded patients' temperature, pulse and blood pressure. Ensured HIPAA compliance. Provided caring companionship to elderly and developmentally disabled patients. EDUCATION

-1981

COLLEGE PREP

Ventura 1981

Ventura, CA, USA

COLLEGE PREP

High School Diploma

CNA certified

Insurance referrals and rules of managed care

• Insurance

SKILLS

Filing Medical Coding Numerical Filing Front Desk Organizational Skills Receptionist Customer Service Oriented Customer Service ICD CNA Charting Coding Office Medical Medical Terminology Phone Communication Managed Care ICD 9 Hipaa Retail Sales CERTIFICATIONS

CNA

HONORS & AWARDS

Assisted pt.'s with referrals and appointments

Assisted doctors with referral coordination and set pt.'s up for tests and appointments Clarified with insurance companies on pt.s insurance benefits Advised patients of their approvals from insurance companies Aided back office with patients vital signs

Conducted computerized charts and referrals

Helped with computer generated prescriptions

LANGUAGES

English - Intermediate

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