Anthony Duncan

[Hillside, NJ] [862-***-****] [adr9d7@r.postjobfree.com] [http://linkedin.com/in/anthony-duncan-4908bb234]

AN EXPERIENCED AND DISCIPLINED SCRUM MASTER PROMOTING OVER 6 YEARS IN INFORMATION TECHNOLOGY, DRIVING AGILE MINDSET AND PRINCIPLES. SERVANT LEADER WITH A PASSION TO MENTOR AND COACH CAPABLE TEAMS TO THRIVE IN HIGH PERFORMING ENVIRONMENTS, ALL THE WHILE BECOMING HIGH LEVEL PERFORMERS. HIGHLY SKILLED IN COACHING AND DEVELOPING MULTIPLE TEAMS SIMULTANEOUSLY, WITHOUT COMPROMISING VALUE, TIMELINESS AND QUALITY. LEAD SCRUM MASTER WITH THE ABILITY TO COMMUNICATE EFFECTIVELY WITH STAKEHOLDERS AND EXECUTIVES, WHILE COACHING OTHER SCRUM MASTERS AND PRODUCT OWNERS.

Professional Experience

SNR SCRUM MASTER

Commerce Bank, Kansas City (MO), / Aug 2020 – Present

• Coached agile teams on the importance of a collaborative environment which in turn, increased collaboration and communication by 89%.

• Facilitated and supported all scale scrum events, while communicating effectively with stakeholders and executives in regards to agile mindset and delivery.

• Developed team influencing strategies, collaboration, engagement and identified areas for improvement needed to reach high performing levels and drive continuous improvement.

• Coached other scrum masters and product owners on ongoing agile transformation in the organization.

• Tracked and shared iteration status through key indicators leveraging KPI’s and metrics to track progress toward the completion of sprints. This improved overall quality of IT software released by 90% through inspection and adaptation.

• Helped build a transparent environment that enables respectful candor and psychological safety, accountability, and self-organization.

• Facilitated all scrum ceremonies with emphasis on delivering value. This helped increase productivity by 95%.

• Removed impediments, enabling agile teams to operate in a self managing environment, while pushing for high performing standards.

• Guided multiple teams on capacity planning, velocity tracking, story sizing and burn down monitoring in a high performing environment.

SCRUM MASTER

Spirit Airlines, FL / Oct 2018 – July 2020

• Worked with the product owner to prioritize and groom user stories in the Product Backlog in the preparation of the sprint planning.

• Coached scrum teams on how to scale agile to enterprise-level; team to program and portfolio levels using Scaled Agile Framework.

• Coached Product Owner to ensure that sprint goal is properly aligned with business objectives.

• Encouraged team to collaborate on development to speed up delivery times.

• Provided guidance on the agile scrum framework to assist team members towards the improvement of both present and future goals.

• Set up training for team members to sharpen their skills about tasks at hand in an effort to transform the team into high level performers.

• Helped the team to improve estimation by stimulating the thoughts of the developers through constructive questioning.

SCRUM MASTER

SRI Tech Solutions Inc, WA(REMOTE) / Jan 2016 - Sept 2018

• Coaching the development team and product owner, removing barriers between the roles to enable the product owner to directly pursue value-driven development.

• Identified and removed roadblocks to the team’s working progress daily, thereby increasing high performing levels of team members by 80%

• Promoting, encouraging, and empowering self-organized teams by shielding the team as necessary to establish a trusting and conducive environment to optimize the production of valuable products.

• Utilized JIRA to track and effectively communicate team velocity, burn down charts, and other metrics to the team leading to an increase in overall improvement by 85%.

• Organizing and facilitating stand-ups and daily stand ups.

• Encouraged P.O to always engage with stakeholders while communicating effectively to better understand product requirements.

PROJECT MANAGER/SCRUM MASTER

United Health Group / Jan 2012 - Dec 2015

• Facilitated Scrum framework - sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.

• Increased team efficiency by 90% by inspiring motivation, spins, and changes for quality and timeliness.

• Worked with project owners and end-users to prioritize features.

• Created full-scale project plans, including WBS, task estimate, resources planning, project milestones, and associated documents.

• Monitored project risks and scope creep to identify potential problems and proactively creating solutions to address these issues in advance.

• Created and developed Business Requirement Documents (BRDs), and Change Controls, track the key progress of error resolution, assisted in research, performed system analysis, created data mappings, and presented to all levels of leadership within the organization and stakeholders.

• Drove implementation of project deliverables in the project charter and project plan.

PHARMACY MANAGER

University Pharmacy, Newark NJ / Jan

2009 – December 2011

• Guided, influenced, motivated and supervised other staff towards the achievement of organizational goals.

• Programmed, directed and reviewed rectified pharmacy procedures

• Measured accomplishments against the standards and correction of deviation

• Established and supported pharmacy services in line with state and federal

Requirements.

• Supported problem resolution, decision making and utilized problem solving abilities and creating innovative solutions to complex problems.

• Supported supervising staff with annual budget and the hand over capital

expenditures.

Core Abilities

Scrum Values and Principles, Agile Development, Natural Leader, Project Management, Risk Management, Written and Verbal Communication, Microsoft Office, Sprint Planning, Coaching, Backlog Grooming, Kanban, Meeting Facilitation, Continuous Improvement.

Technical Skills

Jira, Confluence, Miro, Cloud Computing, Trello, Estimation, Software Development Life Cycle (SDLC), Backlog Refinement, SaaS, PaaS, IaaS, Microsoft Teams, SharePoint, Coaching, Backlog Grooming, Scrum, Microsoft Office.

Education/Certifications

Bachelors in Pharmacy – KNUST, GH

Professional Scrum Master (PSM1)

SAFe Scrum Master 5.1 (SSM)

ICP-ACC

Certified Scrum Master (CSM)

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