Service Representative Project Manager
Resume:
Technical Project Manager (TPM)
Work History
Contact
Skills
Sultan Alqahtni
Diligent Product Manager offering at least three years of success in product roadmap development, market research, and data analysis. Highly skilled in identifying opportunities to maximize revenue. Accomplished Project Manager offering at least five years of experience in technical project management. Exceptional technical expertise, leadership, talent for driving stellar, and on- target results. Knowledgeable Programmer, skilled and highly effective at IT security and project leadership. Consistently exceeds customer expectations and develops cost-effective solutions to complex problems. Product Manager
The Car Spa, Jeddah, Saudi Arabia
Conceptualized and deployed enhanced product
features and optimized implementation for use in
marketing strategies.
Established criteria for each milestone within product roadmap as means to measure developmental
progress.
Increased productivity by more than 500% by
developing a workflow software and implementing
several process improvements.
2020-01 -
Current
Technical Project Manager
Saql LTD., Jeddah, Saudi Arabia
Served as technical liaison, supporting engineering, management, procurement, sales and marketing,
quality assurance and supply base.
Updated customers and senior leaders on progress
and roadblocks.
Partnered with project team members to identify
and quickly address problems.
Communicated project plans and progress to key
stakeholders and project contributors.
Managed design and development teams to build a
2018-08 -
2019-11
Address
Arlington, VA, 22209
Phone
adr8t4@r.postjobfree.com
Operations Support
Excellent
Software development
Very Good
Project Management
Excellent
Advanced problem solving
skills
Very Good
Technical support
Excellent
Team building
Very Good
Market understanding
Excellent
New Business Development
Software
platform within aggressive cost and time constraints. Project Management Specialist
Qutaibah Est., Jeddah, Saudi Arabia
Identified plans and resources required to meet
project goals and objectives.
Maintained relationships with material vendors to
lower costs and diversify capabilities.
Developed and initiated projects, managed costs
and monitored performance.
Met project deadlines without sacrificing build
quality or workplace safety.
2017-07 -
2018-08
Operations Supervisor
Alyamama Insurance Brokers, Jeddah, Saudi Arabia
Led associate focus groups and meetings to obtain
suggestions, address concerns or issues and foster positive relations among team members and
management.
Created and implemented strategies for improving
operational efficiency and accuracy.
Reviewed documentation such as invoices and
shipping paperwork for accuracy and compliance.
Monitored daily operations for efficiency and
maintenance issues.
Monitored production operations for quality and
compliance with standards.
Collaborated with leadership staff to determine
appropriate budgets.
2015-05 -
2016-07
Project Leader
Golden Circle Constructions, Jeddah, Saudi Arabia Managed team meetings and discussed project's
goals and objectives.
Defined responsibilities, duties, and roles of each team member.
Negotiated agreements between employees to
clarify misunderstood directions and resolve conflicts affecting performance.
Held construction progress and regular status
meetings with project team.
Increased customer satisfaction ratings by resolving 2014-06 -
2015-04
Very Good
Research
Excellent
Project planning and
development
Excellent
Advanced problem solving
Very Good
Lean manufacturing and
design
Good
MS Office
Excellent
Google Apps
Excellent
Salesforce CRM
Very Good
Zoho Apps
Very Good
Oracle CRM
Excellent
Clarity PPM
Very Good
All Operating Systems
Education
Certifications
Languages
all issues professionally.
Customer Service Representative
Nas Airlines, Jeddah, Saudi Arabia
Assisted passengers at ticket counter and gate
areas by checking baggage, issuing tickets,
assigning seats and booking alternative flights.
Verified names on passenger manifest and
passenger ticket stamps to authorize airplane
boarding.
2008-05 -
2009-04
Master of Science: Project Management
George Washington University - Washington, D.C.
2020-08 -
2022-05
Bachelor of Science: Business
Administration
Maryville University of Saint Louis - St Louis, MO 2016-05 -
2020-05
2021-09 Advanced Microsoft Project
2021-07 OSHA Workshop
The Importance Of Risk And Compliance Committees
And Their Role In Saudi Corporates
2020-04
2014-10 PMP Workshop
2009-02 Project Management in Software Development 2008-08 Project Lead Workshop
Very Good
Github
Excellent
VS Code
Excellent
XCode
Very Good
Android Studio
Very Good
Trello
Excellent
Teamwork
Excellent
Microsoft Project
Good
Arabic
Excellent
English
Very Good
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