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Freelance Writer Customer Service

Location:
Mesa, AZ
Posted:
August 18, 2022

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Resume:

Matthew Rice **** W Keating

Ave.

Mesa, AZ *****

623-***-****

matthewrice514@gmai

l.com

EXPERIENCE

Dominos, Phoenix — Store Manager

(July, 2017 - August, 2019.)

Duties Included:

● Providing customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

● Assign employees to specific duties.

● Clean the entire store top to bottom.

● Monitoring sales activities to ensure that customers receive satisfactory service and quality product.

● Create food product and teach new employees how to do so e ciently.

Home Depot, Phoenix — Cashier

(August, 2019 - March, 2020)

Duties Included:

● Greeted customers throughout the day, and provided them with direction.

● Assisted customers with the necessary tools they needed to complete their project.

● Handled and organized register money throughout the workday.

● Assisted customers in loading up their vehicle if they had heavier purchases.

Chili’s, Phoenix - Dishwasher

(October, 2020 - February, 2021)

Duties Included:

● Washing utensils, plates, silverware, bowls, and all manner of dishes, making sure they are pristine.

● Sweeping and mopping floors.

● Closing and opening dishwashing area.

● Making sure cooks are stocked with proper equipment. Denny’s, Phoenix - Server / Service Assistant

(March, 2021 - September, 2021)

Duties Included:

● Seating guests.

● Taking guest orders and processing them through

the system.

● Making sure guests are taken care of, and assisting with any issues.

● Bussing and cleaning tables.

● Washing dishes, and keeping equipment stocked.

● Replacing washing chemicals and water softener.

● Replacing ice, beverages, and taking out trash.

● Sweeping and mopping floors.

GoPu, Mesa - Operations Associate / Shift Lead

(November, 2021 - Present)

Duties Included:

● Made sure the warehouse ran smoothly and in a fluid motion.

● Packed orders and stocked heavy products.

● Assisted drivers and customers with any issues

occurring.

● Opened the warehouse, cleared expirations and

inventory.

Freelance Writer, Phoenix.

(June, 2018 - Present)

Duties Included:

● Writing various essays, projects, and scripts for any person that requires assistance.

PROFICIENT IN:

● G Suite

● Sony Vegas Pro 17

● OBS Studio

● Google Docs

● Microsoft Word

● Microsoft Excel

SKILLS:

● Fantastic problem solver

● Great ability to work in a fast paced environment.

● Very organized and collected.

● Articulate, and knowledgeable in customer service.

● Careful listener.

● E cient multitasker.

EDUCATION

Boulder Creek Highschool, Phoenix AZ — Diploma.

(August, 2015 - May, 2019)

Rio Salado Community College, Phoenix AZ - In progress. SUMMARY

E cient twenty one year-old capable of learning new skills quickly. With 4+ years of customer service work and labor experience, proven knowledge of conflict resolution, customer communications, and physically demanding

work, I aim to leverage my abilities to successfully fill any role requiring plenty of e ort, communication, and quick service at your company. Frequently praised by my

co-workers and peers, I can be relied on to help your company achieve its goals.



Contact this candidate