Package Handler/Customer Service

CARTER JONES

Westerville, Ohio ***** 1-614-***-**** adqzng@r.postjobfree.com

OBJECTIVE

Seeking a paid internship opportunity in Business Administration or Marketing. Looking to utilize my productive work ethic, creativity, strong communication and organizational skills, time management, and interpersonal skills to refine my experience.

SKILLS

• Problem Solving

• Team Collaboration

• Decision Making/Critical Thinking

• Time Management

• Flexible and Adaptable

• Verbal and Written Communication

• Customer Service

• Team Leadership

EDUCATION

Business Administration, Expected in 05/2025

Mount Vernon Nazarene University - Mount Vernon, OH

• Marketing minor

• Four-year Men's Tennis Scholarship recipient

• Traveling varsity tennis player

• Proven performer on the court and in the classroom

• Academic Achievement Scholarship recipient

• Active Participant in Community and Service Ministry Opportunities (CoSMO) -"Lunch Buddies" take an elementary student to lunch and recess as a positive influencer and role model. High School Diploma: 05/2021

Westerville-North High School - Westerville, OH

• 3.6 GPA

• Fellowship of Christian Athletes Member (FCA)

• Westerville North Young Life (YL)

• Elected Captain of Westerville North High School Tennis

• Warrior Athletic Leadership Team Member (WALT)

• 2nd Team All OCC Tennis

• Westerville North Tennis MVP 2019 and 2021

• Scholar Athlete Award

WORK HISTORY

Package Handler (Seasonal Employment), 12/2021 to 01/2022 FedEx – Plain City, OH

• Assembled, sealed and loaded packages into FedEx vehicles.

• Removed jams and unblocked conveyor system to maintain flow of goods.

• Sorted and routed packages to correct destinations.

• Identified safety concerns and informed management.

• Adapted to the fast-paced volume of packages during the holiday while meeting performance standards. Tennis Pro Shop Manager, 05/2021 to 08/2021

The Lakes Golf & Country Club – Westerville, OH

• Ensured expectations of high customer service standards by anticipating needs.

• Exceeded performance metrics by displaying efficient work habits to employees.

• Adapted training techniques to fit multiple age categories for tennis instruction.

• Maintained an ethical approach and acted with integrity when met with demanding club members.

• Managed member clinics, classes, and merchandise.

• Created an appealing display for our tennis merchandise. Package Handler, 06/2021 to 08/2021

United Postal Service, UPS – Obetz, OH

• Efficiently loaded approximately 1200 packages/hour into UPS delivery trucks.

• Adhered to company's safe package handling standards at all times.

• Operated conveyor equipment to move larger package shipments.

• Followed verbal and written instructions to properly move and ship products.

• Consistently received performance bonuses awarded for attendance and performance metrics. Team Member, 08/2020 to 03/2021

Chick-fil-A – Columbus, OH

• Kept work areas clean, organized, and safe to promote efficiency and team safety.

• Learned all required tasks quickly and worked independently on assigned tasks.

• Worked with management to create an efficient drive-thru process.

• Contributed to team success by completing jobs quickly and accurately.

• Developed strong cooperative relationships with coworkers and managers.

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