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Scrum Master Field Engineer

Location:
Orange Park, FL
Posted:
April 20, 2022

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Resume:

Jeffrey M. Davis

904-***-****

Jacksonville, FL USA

Skills:

●Windows-based networking protocols and configurations (tcp/udp).

●Excellent understanding of windows software environment 95 - 11

●Excellent knowledge of various PC hardware installation and configuration.

●Excellent knowledge of VMware and virtual machines in general.

●Experienced in Java, XML, JSON, SOAP

●Software Debugging skills, Penetration testing,

●Design/plan hardware requirements, budget, install, and manage LANs

●Audit wireless networks for security breaches.

●Migrate and install new servers.

●Expertise in development, debug, and certifications of android applications for android 1.6 through 12.0

Expertise in Ubuntu, red hat, and fedora

●Linux terminal knowledge is top notch

●Expert with mobile devices, phones and tablets

●Integration, Analysis, and Business strategy

●Public speaking

●Scrum master

WORK EXPERIENCE:

Contracts: COMPUCOM, GTS 2020 TO CURRENT

●Performed IT support duties in a Windows Enterprise Environment which included – OS XP -7-11, software, hardware, rollouts, deployments & refresh: desktops, laptops, printers & servers

●Installed Dell EMC servers, routers and Cisco switches, sonic walls : software and hardware

●Troubleshoot Software and Hardware Issues

LIMITLESS INVESTMENT & CAPITAL 2016-2020

Systems Administrator/Software Developer

●Performed IT support duties in a Windows Enterprise Environment which included – OS XP -7, software, hardware,

●Resolved issues with customers such as VPN access, Microsoft Outlook Exchange, Password Resets,

●Troubleshoot Software and Hardware Issues with Remote users

●Build a piece of software that would run on a smartphone, and display in an easy to understand way, whether the price of certain commodities like gold and silver were going to go up or down in the near future.

●Utilized a SCRUM environment to design both the Android, and iOS versions, and the software that ran on their servers to populate and analyze the RSS feeds coming in from the Securities and Exchange Commission. An agile environment, in my opinion, is the only way to do a project like this.

OFFICE OF NAVAL INTELLIGENCE 2012-2016

NOC

●Implementing and supporting Cisco Network solutions

●Install office networks consisting of Cisco Routers / Switches.

●Installation, defining, documenting, and enforcing system standards;

●Responsible for troubleshooting and fixing network problems

Rack and stack Cisco switches in standalone or stack configurations

●Establishing networking environment by designing system configuration, directing system the design and implementation of new solutions and improving resilience of the current environment

●Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization;

●Undertaking data network fault investigations in local and wide area environments, using information from multiple sources;

●Hardware / Software and OS straight (Windows and UNIX) securing network system by establishing and enforcing policies, and defining and monitoring access

●Support and administration of firewall environments in line with IT security policy

●Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations

●Reporting network operational status by gathering, prioritizing information and managing projects

●Upgrading data network equipment to latest stable firmware releases

●Configuration of routing and switching equipment

●Configuration of hosted IP voice services

●Basic configuration of firewalls

●Remote support of on-site engineers and end users/customers during installation

●Remote troubleshooting and fault finding if issues occur upon initial installation

●Capacity management and audit of IP addressing and hosted devices within data centers

●Liaising with project management team, 3rd line engineers and service desk engineers on a regular basis

National Aeronautics and Space Administration, Titusville, FL 2010-2012

Field Engineer/Scrum Master, servant/leader

●Configure Cisco switch and router configurations including: configuring interfaces with IP addresses, configuring hostnames and passwords, viewing current configurations for troubleshooting, setting up telnet and SSH, configuring VLANs, and upgrading IOS.

●Provides hardware/software comparative data analysis or performance characteristics and suitability within existing system environments.

●Provide system configuration management, systems and network engineering, systems upgrades and maintenance.

●Provide engineering technical assistance, performing systems analysis, integrating system components.

●Configure data interfaces, troubleshooting system anomalies and developing engineering and software change reports.

●Deployed a range of IT equipment including PC and MAC workstations, server migrations, and installation, at Kennedy Space center, Dryden Flight Research Center, and Dryden Air Operations Facility for HP, EDS, and ACES.

●Assure 100% end user satisfaction across a vast array of different hardware styles, OS's, and devices (PC, MAC, Smart Phones, Tablets, and any kind of server you can think of). I have experience with management and deployment of Cisco enterprise level switches and routers.

●Troubleshooting over 150 different software packages. I can do hardware level repairs of a level 3 nature and I’m not afraid of a soldering gun, I would request a verbal test over the phone with a current sys admin to verify my abilities. I was told by my supervisor Joey Morgan that I was the best Field Engineer NASA had.

●Responsible for QA on every mobile device at Kennedy Space Center, Dryden Flight Research Center, and Dryden Air Operations Facility. My skill with the android operating system and environment is based on over 10 years’ experience with Linux. I am a master of the Linux Environment (Red Hat, Ubuntu, and Fedora). I am also very good at tying in a remote database with a mobile app to allow for cloud storage, and sourcing.

●We would use a Scrum team for one-week sprints to develop small applications; I served as Scrum Master on 19 sprints totaling 36 weeks. I have become very good at keeping a development team focused and on track of the customer's needs, as they change, and working with the Product Owner to relay, and explain feasibility statements in an android application development environment.

CACI International 2005 –2010

Special Warfare Developer

●Contract work for CACI International. These projects were sourced through this corporation, but were contracted to support The Department of Defense, and other government organizations.

●The details of this work require a security clearance to discuss, and written permission from the appropriate agency, or organizations.



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