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Project Manager Customer Support

Location:
Santa Luzia, Minas Gerais, Brazil
Posted:
April 03, 2022

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Resume:

**/**/**, **:** My shared profile

https://europa.eu/europass/eportfolio/api/eprofile/shared-profile/37c846f1-93b2-4549-8c40-6f9ab5e19cd8?view=html 1/4 WORK EXPERIENCE

Date of birth: 14/04/1975 Gender: Male Nationality: Brazilian Mobile: +351-*********

Email address: adqoeq@r.postjobfree.com

Other: virgilio de melo franco, 33400-000 Lagoa Santa, Brazil Head of technical department

Proxy Technology

01/02/2004 – 18/11/2018

Fortaleza, Brazil

Team management in large projects;

Project scope management

Direct negotiation with suppliers (technical analysis of products directly with suppliers throughout Brazil);

Elaboration and execution of infrastructure projects in structured cabling

(metallic pairs and optical fiber / fusion);

Budget with suppliers;

Certification of networks in accordance with structured cabling standards

(according to NBR 14565 / EIA / TIA 568A and 568B, 606); Installation and configuration of: routers, switches, wireless and satellite internet.

Responsible for the installation and configuration of CCTV systems and WI FI networks

Customer support management

06/01/22, 13:36 My shared profile

https://europa.eu/europass/eportfolio/api/eprofile/shared-profile/37c846f1-93b2-4549-8c40-6f9ab5e19cd8?view=html 2/4 EDUCATION AND TRAINING

LANGUAGE SKILLS

Mother tongue(s)

Portugueses

Other language(s)

English

Windows server configuration

Universidade Estácio de Sá - FIC

Degree in Computer Networks

01/07/2009 – 28/02/2013

R. Visc. de Mauá, 1940 - Meireles, Frotaleza, Brazil FACULESTE

Specialized in IT Governance

10/06/2020 – 11/11/2020

Rua Rio Doce, nº 50, Professores, Coronel Fabriciano, Brazil https://www.faculeste.com.br/

FACULESTE

M.B.A. in IT Project Manager

09/06/2020 – 11/12/2020

Rua Rio Doce, nº 50, Professores, Coronel Fabriciano, Brazil https://www.faculeste.com.br/

06/01/22, 13:36 My shared profile

https://europa.eu/europass/eportfolio/api/eprofile/shared-profile/37c846f1-93b2-4549-8c40-6f9ab5e19cd8?view=html 3/4 Listening

B2

Reading

B2

Spoken interaction

B2

Spoken production

B1

Writing

B1

DIGITAL SKILLS

Other

Microsoft Word

Microsoft Office

Google Drive

Google Docs

Social Media

Zoom

Instagram

Skype

06/01/22, 13:36 My shared profile

https://europa.eu/europass/eportfolio/api/eprofile/shared-profile/37c846f1-93b2-4549-8c40-6f9ab5e19cd8?view=html 4/4 Microsoft Powerpoint

Outlook

Power Point

Facebook

Internet user

Team-work oriented

Organizational and planning skills

Network administration: SNMP administration, Network cabling and addressing, routers configuration

TIA/EIA-568A

TIA/EIA-568B

Fiber optic installation

Fiber Optics Networking

CCTV camera systems

Windows Server (Average)

Corel Draw X7

Conhecimentos bsicos de HTML

Basic knowledge of Java programming language (IntelliJ IDEA IDE) team management and team work

Project manager

Agile (Scrum & Kanban)

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