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Maintenance Technician Customer Service

Location:
Tulsa, OK, 74103
Salary:
25hr
Posted:
March 14, 2022

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Resume:

Chris Pierce

Tulsa, OK *****

adqhea@r.postjobfree.com

918-***-****

Hardworking manufacturing professional able to keep machines running at peak levels to produce high-quality machined products. Competent in working alone or with team members to identify and resolve defects. Reliable and punctual with excellent problem-solving abilities. Knowledgeable maintenance professional offering thirty years as a maintenance tech. Strong mechanical aptitude and problem solving skills. Focused on preventative maintenance. Work Experience

Maintenance Technician

Ameristar Perimeter Security USA - Tulsa, OK

November 2016 to July 2020

Evaluated systems in use to uncover problems, complete maintenance and recommend solutions. Operated hand and power tools to complete repairs. Consulted blueprints and repair manuals to complete high-quality repairs and restore optimal functionality.

Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.

Filled out logs of daily actions using Epac computer tracking system. Diagnosed and repaired mechanical machinery issues. Performed general maintenance on machinery and equipment to prevent malfunctions. Maintained available parts, tools and materials inventory to stay able to respond promptly to issues. Installed new systems, replacement parts and components to maintain proper operation. Inspected electrical components to identify defects and hazards and to make necessary adjustments. Maintenance Technician

Solvay Group - Tulsa, OK

June 2015 to November 2016

Contributed to operational quality and efficiency via instrumental calibration, application of quality controls and implementation of maintenance functions. Routinely inspected equipment for preventive and emergency maintenance needs. Cleaned and lubricated machinery shafts, bearings and gears. Evaluated systems in use to uncover problems, complete maintenance and recommend solutions. Diagnosed and repaired mechanical machinery issues. Consulted blueprints and repair manuals to complete high-quality repairs and restore optimal functionality.

Used electrical drawings to troubleshoot and repair electromechanical and various other systems. Service Manager/Technician

Holly Material Handling - Tulsa, OK

June 2009 to May 2015

Hired, trained, developed and monitored performance of service department staff. Defined department objectives and monitored performance. Effectively communicated and analyzed issues with customers to provide satisfactory solutions. Developed and monitored budgets for service department and informed dealership management of variances.

Model expected customer service standards to promote customer satisfaction, loyalty and retention. Established and oversaw department budgets for expenditures, materials and labor. Collaborated with customers to discuss service needs and offer available solutions. Created employee work schedules to keep all shifts properly staffed. Service Technician

Van Kepple - Tulsa, OK

February 2000 to May 2009

Dismantled equipment to access, remove and replace defective parts to maintain operability. Calibrated devices to optimize performance and maintain longevity of equipment. Provided information to customers regarding repair or service options. Developed preventive maintenance procedures and schedules for all on-site equipment. Tested components, assemblies and systems to diagnose problems. Assessed vehicles according to predetermined checklist of fluids, belts, leaks and other system components.

Streamlined preventive maintenance repair processes to ensure timely completion. Mentored new employees on equipment operation and maintenance. Demonstrated in-depth understanding of company policies and products. Machine Shop Operator

Lowfin & U-bend - Tulsa, OK

August 1987 to December 1999

Oversaw machine operation to identify defects or malfunctions, making adjustments as necessary. Monitored machines in operation to detect malfunctions and identify product defects. Measured and inspected finished products for defects, and compared to work instructions for accuracy.

Removed and replaced worn machine accessories to keep products within desired tolerances. Used templates and hand tools to adjust machinery including alignment of drills, dies, and cutters. Adjusted controls to change machine settings, reducing errors of finished products. Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste. Completed minor machine maintenance, including oiling parts and cleaning components. Documented daily production data and submitted accurate, timely logs to keep management up to date on activities.

Education

High School Diploma

Booker T. Washington High School Tulsa - Tulsa, OK May 1986

Skills

• Understanding schematics

Power and hand tool use

Complex problem solving

Organizational ability

Mechanical aptitude

System installations

Reporting and documentation

Equipment repair

Maintenance scheduling

Safety-oriented mindset

General plumbing

• Electrical

• Hand Tools

• Maintenance

• Troubleshooting

• blueprints

• Project Management

• Automotive Diagnostics

• Blueprint Reading

• Service Technician Experience

• Calibration

• Mechanic Experience

• Microsoft Excel

• Mechanical Knowledge

• Microsoft Word

• Low Voltage

• Brake Repair

• CNC

• Fabrication

• Hydraulics

• Automotive Repair

• Welding

• Suspension

• Transmissions

• Facilities Maintenance

• Handyman

Assessments

Basic Maintenance and Repair — Highly Proficient

November 2019

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities.

Full results: Highly Proficient

Mechanical Skills: Aptitude — Highly Proficient

November 2019

Understanding and applying mechanical concepts and processes. Full results: Highly Proficient

Management & Leadership Skills: Impact & Influence — Expert August 2020

Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Expert

Mechanical Knowledge — Proficient

August 2020

Understanding and applying mechanical concepts and processes. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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