SREELEKHA V
Enthusiastic, Fast Learner, Creative, Responsible person
*-**/*, ********** ******, Tiruchanoor,
Tirupati, Chittor(Dist),- 517503
Andhra Pradesh, India
adqgsa@r.postjobfree.com
EXPERIENCE
ICICI Bank, Chennai — Phone Banking O cer
December 2019 - October 2020 (10 months)
● Handling high volume of calls with an e cient and expedient handle time.
● Responsible for receiving calls from customers, addressing their issues, o ering them with products and services they need.
● Providing fast call resolution while following strict procedures that meet compliance guidelines.
Miramed Ajuba Solutions Pvt Ltd, Chennai — Medical billing o cer
September 2016 - October 2019 (3 Years)
● Responsible for posting payments both electronically as well as manually and maintaining accurate medical billing records.
● Always to ensure the correctness of the data from EOB’s and ERA’s.
● Create, review and process all the acquired data on a daily basis.
● Detail oriented and quick evaluation.
● One of my main duties is to post the payment to the client's account that is either paid by the insurance companies or self paid by the client.
● Adhere to all the company policies and procedures. EDUCATION
Qualification Institution score
Master of Business
Administration
(FInance)
Madras University 57% (2018)
Bachelor of commerce
in Accounting and
Finance
Bhaktavatsalam Memorial
college for Women(Madras
University)
72.4%(2016)
Higher Secondary Bosco Academy matriculation
Higher secondary school
89%(2013)
SSLC Bosco Academy matriculation
Higher secondary school
63%(2011)
SKILLS
Certified in basic knowledge of
computer
Ms O ce(excel, word etc)
Tally ERP 9
PERSONAL SKILLS
Comprehensive problem
solving abilities.
I am a quick learner and hard
worker.
Excellent verbal and written
communication skills.
Ability to deal with people
diplomatically and acceptance
of responsibility
ACCOMPLISHMENT
Served as a member of National
Cadets Corps (NCC) and
acquired “A grade”
Served as a Member of “Student
Union Council(SUC)” as
secretary for the year
2015-2016
LANGUAGES
English
Tamil
Hindi (Basic Level)