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Customer Service Intake Specialist

Location:
Roanoke Rapids, NC, 27870
Posted:
May 21, 2022

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Resume:

Feb **** - Current

Jul **** - Current

Oct **** - Sep 2018

Minnie B. Gary

Professional Summary

Skilled team player with a strong background in(Community involvement) environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Skills

NC Fast Certification

Experience

Associate

CitiTrends - Roanoke Rapids, NC

Stock & Merchandise Preparations

Cashier

Customer Service

Inventory Placement

Stock Exchange

Janitorial Service

Personal Care Aide

K & K HomeHealth - Garysburg, NC

Provided companionship throughout day, engaging clients in conversation and activities. Provided companionship throughout day, engaging clients in conversation and activities. Followed agency policy and procedures in administering care to clients. Assisted clients with bathing and dressing to ensure good personal hygiene. Performed routine housekeeping, including making beds, doing dishes, and sweeping. Habilitaion & Medical Technician

Skill Creations Inc. - Roanoke Rapids, NC

Direct Care

Food Preparation

Case Management

Medication Preparations

Medical Disbursement

Hygiene & Personal Needs

Consulted with customers to understand desires and suggest best products to meet needs. Consulted with customers to understand desires and suggest best products to meet needs. Reviewed activities regularly to identify opportunities for improvement. Janitoral Requirement such as sanitation

Clothing Preparations

Community Involvement

1917 Willow Street, Roanoke Rapids, NC 27870

252-***-****

adq4w5@r.postjobfree.com

Dec 2001 - Sep 2005

Jul 2001 - Dec 2001

Jun 2001 - Jul 2001

May 2001

Intake Specialist

Roanoke Chapel (Project Excel) - Jackson, NC

Documented Case Management Files and Clinical services activities to maintain current

(Project Excel) clientele.

Consulted with customers to understand desires and suggest the best products to meet needs.

Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.

Helped resolve problems such as meeting the needs and requirements by carefully collecting information and developing knowledgeable solutions. Met targets consistently by working hard and with strong attention to detail. Counseling

Tutorial Sessions for the youth

Cashier

Newsome Oil Company - Roanoke Rapids, NC

Returned non-purchased products to shelves and performed general merchandising functions.

Verified prices and calculated totals using scanners and point of sale (POS) systems. Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.

Obtained a thorough knowledge of products sold to assist customers in locating and purchasing items.

Supported company shrinks and safety initiatives by remaining alert and accurately scanning merchandise for purchase.

Cultivated pleasant and cooperative work environment for cashiers. Secretary

Northampton County DSS - Jackson, NC

Proofread business documents to check spelling, grammar and compliance with office policies.

Maintained an efficient office environment by skillfully routing incoming and outgoing mail.

Updated office calendar with new meetings, events and appointments to avoid overbooking.

Met targets consistently by working hard and with strong attention to detail. Consulted with customers to understand desires and suggest best products to meet needs. Education

High School Diploma

Northampton County High School - Gaston, NC

Associate of Applied Science : Health & Human Service Halifax Community College - Weldon, NC



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