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Outreach Coordinator Customer Service

Location:
Fairport, NY
Salary:
50,000
Posted:
January 05, 2022

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Resume:

JOANNE M. DIGREGORIO

** ***** **** ********, ** *4450

Cell: 585-***-**** email: adpt3v@r.postjobfree.com

PROFESSIONAL GOAL: Outside Sales

EMPLOYMENT HISTORY

**/****-******* **** -* Willdan Company- Title: Program Outreach Coordinator (Lead Generator

& Sales)

• Direct B2B sales & lead generation to initiate customer interest in our products, services, & programs

• Direct in person contact with potential customers, as well as phone sales, & special events such as trade shows

• Excellent verbal, interpersonal & written communication skills, along with quick & efficient follow up skills

• Quick decision making for on the spot support with customers

• Excellent sales follow-up & sales growth

• Identifying existing or potential problems with customers & recommend the best solutions

• Team Player w/ sincere appreciation & admiration for the company and our customers 9/13 – 12/2016 Lightower (formally known as Fibertech Networks) Rochester, NY – Fiber As-Built Specialist

Certified in AutoCAD/AutoCAD LT Essentials 2016

Ability to multi-task, customer service, sales support, record keeping, work orders, and designing fiber paths

Great organizational skills & extreme attention to detail

Can work independently in administrative tasks

Great judgment, concentration, and decision-making skills 1995 – 4/ 2014 Red Lobster, Henrietta, NY – Trainer/Server

Provided one on one training for new hires in need of achieving their seafood expert certification, as well as training them in professional customer sales -service etiquette, order taking, order entry, cash handling, food safety and serving techniques.

Mastered the art of reading people, picking up on cues when customers want or need something, allowing my work to stand out and leaving each guest exceptionally satisfied. 1991 – 1993 Mead-Hub & Howe, Rochester, NY

Customer Service, order entry, order tracking

Sales support/ Inside Sales

1985 – 1991 Wegmans Food Markets, Rochester, NY – Cosmetic Manager

Merchandising, sales, order management, inventory

Customer service and sales

EDUCATION

BOCES 1 Center for Work Force Development, Fairport, NY – 2012 (Certified in Cosmetology/Hair Dressing & Phlibotomy)

Webster Schroeder High School, Webster, NY



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