Billing Analyst Customer Service
Resume:
Tammy R Gill
Columbus, Tx *****
adpo10@r.postjobfree.com
Skills
Billing analyst- worked independently and efficiently under pressure. Ensured smooth and accurate billing for home health patients. Placed a hold on billing for any certification periods that had issues resulting in the denial of billing. Reported any issues to my direct supervisor daily. Reviewed clinician documentation along with Plan of Care/485 and Oasis. Made notes and worked within Wellsky. Contributed as a team player to complete job duties each day.
Billing specialist- independently coding claims for Medicare and non-Medicare payers. Using guidelines of federal/state to obtain the correct ICD-10 codes. This included wheelchair, stretcher and 911 transports. Efficiently billing up to 60 claims daily while working along with my team members.
Customer service- Extensive customer service background including restaurant management, sales, and retail.
Telecommunication-Long term experience with cell phone sales, knowledge and customer service, including working from home. Use of different operating programs such as OPUS to ensure plan placement and setting up equipment for customers.
Experience
April 26th 2021-July 1st 2021
Intrepid USA Health Care - Billing Analyst
●Worked from home using Wellsky
●Placed holds for any billing issues during the certification period
●Ensured accurate billing for home health patients
November 13th 2013-January 20th 2021
AT&T Mobility - SSR/RSC
●Helped with phone sales and plan placement
●Customer service such as bill payments and trouble -shooting
June 10th 2011-November 1st 2013
Bealls - Sales Assistant
●Retail placement of merchandise daily along with compliance
●Taking payments and returns/exchanges along with answering phones and assisting customers
●Yearly Inventory count
Education
High School Diploma
Columbus High School 1997
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