Ajay Anand

**** *** **** ****, *********, Ontario N2P1E4

Phone: 222*-***-****

Email: adoxcw@r.postjobfree.com

Technical Support Specialist

Profile

●Enthusiastic, passionate and self-motivated person seeking for Front-End Developer position or UX- Designer.

●Bachelors in Mobile Technology and Post-Graduation in Web design and development.

●Strong foundation in executing successful advancement systems utilizing HTML, CSS, Bootstrap, Php, JavaScript, Android, MySQL.

●Experienced in assisting customers as a Sales associate in Visions Electronics, Supervising team of 10 people in A&W restaurant.

●Handling cash and other services regarding customers via call or verbal communication.

●Implemented Online Job Search Portal (website), Blood Bank Association (android), Helicopter: The defender (game).

●Solid relational abilities showed while keeping steady and away from correspondence with other improvement colleagues.

●Assisting customers online for servicing via emails and calling regarding their vehicle restoration purposes.

●Booking appointments and handling applications online.

Technical Skills

Programming Skills: PHP (beginner), HTML, CSS, Bootstrap, Android, Java, JavaScript

Content Management System WordPress, Joomla, Drupal

Database: MySQL

Version Control: Git, GitHub

IDE: Adobe Dreamweaver, Android Studio

Work Experience

Technical Support Advisor September 2020-Present

Concentrix Mississauga, Ontario

•Assisting customers online via emails and chat regarding their queries.

•Providing real time technical support to customers and identifying hardware and software solutions.

•Achieved various licenses like Zendesk etc.

Customer Service Representative January 2020-Present

Canadian Tire Kitchener, Ontario

•Assisting customers on floor with their orders and cashing them out.

•Troubleshooting the customers with their orders.

Content Moderator/CSR May 2020- September 2020

Majorel Waterloo, Ontario

•Content Moderation of different platforms like TikTok

•Attaching policies to different scenarios accordingly.

IT System Administrator May 2017-June 2018

AUDI Service gurugram New Delhi, India

•Assisting customers online for servicing via emails and calling regarding their vehicle restoration purposes.

Education

Post-Graduation: Web design and development 2019

Conestoga College Kitchener, Canada

Bachelors In Internet And Mobile Technologies: 2017

Apeejay College Of Fine Arts Jalandhar, India

Contact this candidate