Eastern Maine Employee Relations
Resume:
DENISE GALLOP
Carmel, ME ***** 207-***-**** adou9q@r.postjobfree.com
PROFESSIONAL SUMMARY
Strategic and results- driven professional with extensive success in benefits administration, employee relations and performance management. In-depth understanding of policy implementation, affirmative action guidelines and employment law compliance. Strong leader with proven problem solving and conflict resolution skills. Willing and able to continue to bring value to your organization with the appropriate business acumen and technical knowledge, skills, and preparation necessary to support the organization's vision, mission, and goals. SKILLS
Strategic Planning
Training and Development
Excellent Public Speaking Skills
Effective Leader
Team Building
Driven Communication
Benefits Administration and Compensation
Project Management
Microsoft Office Suite
Employee Relations
Program Administration
New Employee Orientation/ Onboarding
Expertise in all HR Systems
Performance Management
Talent Acquisition
Analytical Skills
Records Management
Policy and Procedure Modification
WORK HISTORY
Veterinary Hospital Administrator 08/2020 to Current Eastern Maine Emergency Veterinary Clinic Brewer, ME
Administer fiscal operations, including accounting, authorizing expenditures, and payroll
Direct and evaluate work activities of medical, technical, clerical, maintenance, and other personnel
Maintain communication between governing boards, medical staff by attending board meetings and coordinating interdepartmental functioning
Streamlines programs and services in the medical facility, including personnel administration, training, and coordination of medical staff
Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options
Monitor the use of diagnostic services, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services
Consult with member clinics, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans
Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements
Plan and conduct new employee orientation to foster positive attitude toward organizational objectives
Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations
Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits
Investigate and report on industrial accidents for insurance carriers
Continuous building of organizational culture and boosting employee morale to retain key employees
Implements leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility
Human Resources Specialist 11/2019 to 08/2020
Sargent Corporation Stillwater, ME
Ensured company compliance with federal and state laws, including reporting requirements
Evaluated job positions, determining classification; exempt or non-exempt status, and salary
Planned, communicated and executed methods and techniques for selecting, promoting, compensating, evaluating, and training workers
Researched job and worker requirements, structural and functional relationships among jobs and occupations, and occupational trends
Administered insurance, pension and savings plans; working with insurance brokers and plan carriers
Researched employee benefit and health/ safety practices; recommend modifications to existing policies
Spoke at conferences and events to promote apprenticeships and related training programs
Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations
Administered benefits programs, analyzed compensation and other competitive data and prepared budgets Human Resources Business Partner 08/2018 to 11/2019 Northern Light Health Pittsfield, ME
Resolved employee relations issues; harassment allegations, work complaints, or other employee concerns
Analyzed employment-related data and prepared required reports
Conferred with management to develop or implement personnel policies or procedures
Implemented recruiting strategies to meet current or anticipated staffing needs
Educated job applicants on duties and responsibilities, compensation, benefits, work schedules, working conditions, or promotion opportunities
Interpreted human resources policies, procedures, laws, standards, and regulations
Updated human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms
Maintained current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA)
Provided management training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues
Maintained employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software
Administered skill, intelligence, psychological, or drug tests for current or prospective employees
Evaluated selection or testing techniques by conducting research or follow-up activities and conferring with management or supervisory personnel
Senior Service Assurance Leader Courier 06/1993 to 08/2018 FedEx Bangor, ME
Evaluated success of training programs and recommended improvements to enhance effectiveness
Developed training procedure manuals, guides and course materials to improve business productivity
Reviewed time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies for 50 employees
Recorded, and authorized requests for disbursements in accordance with company policies and procedures
Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement
EDUCATION
Bachelor of Science: Interdisciplinary Studies Human Resources 05/2018 Liberty University Lynchburg, VA
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