Business Analyst

SOUNDARYA

Email: adogz4@r.postjobfree.com

Ph#: 647-***-****

Professional Summary:

Over 4+ year’s industry experience as Business Analyst with excellent understanding of Business Requirement gathering, Business Analysis and Business Process Modeling.

Wide experience in Requirement Elicitation from stakeholder via interviews, brainstorming, surveys, document analysis and conducting JAD sessions.

Experienced in documenting and implementing process improvements and propose alternate solution for problem resolution, Deep dive Data analysis and ability to understand millions of data to derive business decision.

Highly proficient in working with Users and Stakeholders to elicit, analyze, communicate and validate requirements, identifying functional and non-functional requirements, document and verify Business Rules.

Experience in conducting GAP analysis, Risk analysis and Cost/Benefit analysis.

Excellent Business writing skills in writing project documentation such as: Business Requirements Document (BRD), Functional Requirement Document (FRD), and Use Case Specifications.

Working expertise in Workflows and UML diagrams such as Use case diagrams, Activity diagrams, Sequence diagrams and Class diagrams.

Applied the "As Is" and "To Be" process designs to identify any potential process gaps and improvements.

Skilled in interacting with stakeholders to identify business and information needs and creating Use Case Diagrams, Scenarios, Activity Diagrams, based on UML methodology.

Strong experience in writing Business Case for expected benefits, BRD for use cases, data flows and work flows, RTM, GAP for current/proposed processes

Competent at performing Gap Analysis, Root cause Analysis, business process improvement and business process reengineering projects.

Extensive experience in creating Screen Mockups, prototyping, SWOT Analysis, Cost benefits Analysis, Risk Analysis, User acceptance Testing (UAT), Post Production Validation (PPV) and demos for the users.

Proficient in problem analysis, solution development, and implementation planning over the entire Software Development Life Cycle.

Exposure to Client/Server, Web Application developmental tools and Software development and design. Process/tools including Java, Oracle, SQL Server, MS Visual Basic, JavaScript, HTML, Microsoft Project tools, Reporting tools, XML, Agile and Rational Unified Process (RUP).

Experience with SQL queries to retrieve and manage data in Data base.

Perfect liaison between senior management and IT developers & QA team.

Also have strong skills for writing User Stories, Acceptance Criteria, Functional Specifications Documents

In depth knowledge of Software Development Life Cycle process which includes Waterfall, Agile Scrum, and Proof of concept and Rational Unified Process methodologies.

Excellent Analytical, methodical, and resourceful approach to problem solving, identifying and documenting root causes and corrective actions to meet short and long term business and system requirements.

Highly motivated self-starter with excellent communication, presentation and interpersonal skills, can perform well both independently and with a team, always willing to work in challenging and cross-platform environments.

Technical Skills:

Project Methodologies

Waterfall, Rational Unified Process (RUP), UML, Agile

Business Modeling Tools

MS Visio, Rational Rose, ERWIN

Requirement Management Tools

Enterprise Architect, Notes 7, Rational RequisitePro

Defect Tracking Tools

Rational ClearQuest, Bugzilla, Quality Center, Team track

Reporting Tools

Business Objects, (Crystal Reports), Oracle Express OLAP

Business Applications

Microsoft Office Suite- MS Word, Excel, Outlook, PowerPoint,

Quality Assurance

Software Application Testing Life Cycle

Configuration management Tools

Visual Source Safe (VSS), Subversion

Databases

SQL Server, Oracle, MS Access

Operating Systems

Windows XP, UNIX

Professional Experience:

Bank of Montreal, Toronto, ON, Canada March2020-Tillnow

Role: Business Analyst

Responsibilities:

Facilitated requirements gathering sessions and documented business /functional and non-functional requirements.

Co-authored Business Requirements Document (BRD) with the business users. Extracted, discussed, and refined business requirements from business users and team members.

Designed and developed Use Cases, Use Case Diagrams and Activity Diagrams using UML.

Responsible for creating and reviewing business requirements, functional specifications, project schedules, documentation and test plans using MS Project, MS Visio.

Proactively prepared scenario analysis of different product mix and identified the areas of improvement and solutions to meet the customer needs.

Organized JAD sessions to flush out requirements, performed Use Case and work flow analysis, outlined business rules, and developed domain object models.

Utilized Management Information Software (MIS) and Financial Accounting Software (FAS) that ensured daily balancing of accounts and vendor reconciliation.

Built total Revenue Cycle Management (RCM) processes to improve the revenues.

Worked with the design team to assist them extensively in designing the database.

Involved in UAT process and coordinated with the UAT team to get the feedback to make change requirements document.

Performed Gap analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.

Involved in GAP analysis around the identification of business rules, business and system process flows, user administration, requirements and assumptions.

Involved in software testing including the development of test cases and User Acceptance Testing (UAT) using tools like UFT.

Maintained Requirements Traceability Matrix (RTM) throughout the project.

Conducted performance tuning to primarily focus on writing efficient SQL Queries to generate reports.

Documented Business and Test Plans based on gathered requirements; involved in executing existing test scripts, writing and updating new test scripts.

Performed Business Process Mapping and performed AS IS and TO BE analysis.

Designed and analyzed Business Process Model, Use Case model and test procedures based on agile methodology.

Designed, developed, and maintained various business unit reports by using Teradata, SQL and MS Excel.

Produced daily, weekly and monthly reports, on-time and accurate, on process and business performance to various stakeholders.

Environment: Agile, MS Visio, MS Project, Reporting tools, Gap Analysis, GIT, Java, RCM, SQL, Jira, MS Office, Oracle and Windows.

TELUS, Toronto, ON, Canada April2019-March2020

Role: Business Analyst

Responsibilities:

Analyzed and gathered business requirements, identified system interfaces and created the requirements specification document.

Wrote User Requirements Specification (URS) and Functional requirements specification (FRS) Documents as per the Business requirements and process flow.

Conducted JAD sessions and meetings with developers, QA team, and users for communicating primary requirements, also discuss different versions of requirements, queries, and clarify the issues.

Extensively interacted with both user group and development team in coming up with structured charts, Class and sequence diagrams.

Performed requirement analysis by gathering both functional and non functional requirements based on interactions with the process owners & stake holders and document analysis, represented them in Requirements Traceability Matrix (RTM).

Facilitated and managed meeting sessions with committee of SMEs from various business areas including estimating resource and budget requirements.

Managed plan and design of backup data center infrastructure build-out and participate in business continuation/disaster recovery planning.

Performed GAP analysis of AS IS and TO BE systems and modelled them for better understanding of the business process.

Created complex reports by linking data from multiple data providers, using free hand SQL, stored procedures and functionalities like Combined Queries.

Created and execute of test plans and test suites using Selenium; exploratory/ad hoc testing; bug documentation and regression and summary writing.

Managed and tracked change control process of requirements and design changes using Rational Requisite Pro. Documented the changes, issues and their impact on the system design and delivery.

Created complex reports by linking data from multiple data providers, using free hand SQL, stored procedures and functionalities like Combined Queries.

Created and execute of test plans and test suites using Selenium; exploratory/ad hoc testing; bug documentation and regression and summary writing.

Performed extensive requirement analysis including data analysis and gap analysis.

Conducted daily scrum meetings and noted impediments and progresses of tasks and transferred information to Jira.

Utilized Agile/Scrum methodologies to monitor steer and develop project objectives.

Imported data from various transactional data sources residing on SQL Server, DB2 and Flat files and loaded into Oracle database.

Played a key role in User Acceptance Testing (UAT). Developed test plan, test scenarios, test cases and implemented test plan with QA team using Mercury Quality Center.

Conducted Walkthroughs and User Acceptance Tests (UAT) and worked closely with the UAT personnel to both ensure that their needs are met.

Environment: MS Project, MS office suite, MS Visio, MS PowerPoint, Java, HTML, Gap Analysis, SQL, Agile, Oracle.

Client: MD Financial Management Inc. Ottawa, ON, Canada Feb 2018-April2019

Role: Business Analyst

Responsibilities:

Analyze requirements and specifications and identify alternatives to problems or opportunities, and then recommend a solution to allow stakeholders to select the best option.

Involved in gathering requirements, identifying and preparing Use Case specification documents, creating Trace-ability matrix and tagging it in the Rational Requisite Pro.

Developed Use Case diagrams, business flow diagrams, Activity/State diagrams and Sequence diagrams using Rational rose so that developers and other stakeholders can understand the business process.

Lead requirements gathering sessions, create process flows, and produce documentation.

Manage all business stakeholders and the project teams to desired expectations.

Prepared for GAP Analysis; identified and documented improving areas to meet capital requirement regulations.

Conducted JAD Sessions with the subject matter experts, stakeholders and other management teams in the finalization of the User Requirement Documentatio0n.

Created and maintained Excel spreadsheet of all configurations and their descriptions for easy access that was distributed company wide

Identify gaps between existing and desired environment. Make multiple suggestions than justify the best solution.

Coordinate internal resources and third parties/vendors for the flawless execution of projects.

Effective management of stakeholder relationship at all levels of the business(Both internally and third party suppliers)

Responsible for conducting As-Is To-Be Gap analysis to find out the current state of the system and required state of the system.

Produced various ad-hoc SQL queries/ad-hoc reports that were used to monitor success of the new requirement by ensuring data is being created as it should.

Collaborated and provided input to the development team to meet the business needs including use-cases.

Environment: MS Office Suite (MS-Word, MS-Excel, MS- PowerPoint, MS-Project), RUP, Gap Analysis, JAD, RequisitePro, SQL, Windows.

References: Will be provided upon request.

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