Administrative

Maria E. Stochl

360-***-****

adog6c@r.postjobfree.com

Objective: To obtain an administrative position in a Medical /Business environment (BILINGUAL)

Administrative Skills

• Office manager experience for 4 years in medical industry

• Proficient in Microsoft Office programs (Excel, Word, Outlook) and Internet Explorer

• Implemented new equipment to allow for greater efficiency

• Compiled, copied, sorted, and filed records of office activities and business transactions

• Proofread and edited business correspondence and medical reports or data

• Managed calendars and arranged appointments

• Maintained and alerted employer to upcoming licensing expirations and submitted for renewal

• Opened and closed business and maintained clean environment

• Trained and instructed employees in job duties and company policies

• Adhered to HIPAA rules and regulations

Customer Service

• Operated two-line phone system for inbound and outbound customer calls

• Contacted other facilities on behalf of customer regarding service availability and copay

•

Billing

• Provided courteous reminders and solutions to customers regarding their outstanding bills

• Verified benefits with over 20 insurance companies to determine services covered

• Handled all billing questions and problems

• Kept records of sold products and used for re-ordering and stocking purposes

• Collected and processed

• Referred and processed customer billing complaints to designated dept for further review

• Notified business when customer was deceased to

Professional Experience:

CLR, Clerk Naval Oak Harbor Hospital - 2016 - Present

Medical Receptionist Naval Hospital

Oak Harbor, Wa. 98278 2015 - 2016

Office Manger Coupeville Foot and Ankle Clinic Coupeville, WA 2011-2015

Medical Clerk American Staffing Professionals Oak Harbor, WA 2010-2011

Administrative Asst Ebenol General Bellingham, WA 2008-2009

Receptionist Stafford Athletic Club Stafford, VA 2006-2008

Medical Biller Fort Hill Pharmacy Groton, CT 2005-2007

Administrative Asst Kovacs & Ryan Chiropractic Office Fredricksburg, VA 1998-2000

Education and Training:

Associates Degree, Occupational Studies, Heritage Institute Manassas, VA 2005-2006

General Education Development (GED) Lakewood, WA.

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