ABIRAMI R.P
Mailing address: adods3@r.postjobfree.com
Contact no : 994-***-****
Addres :
No 55C, SPG mission street, Thirupaalathurai,
Papanasam TK,
Thanjavur DT -
ABOUT ME
Self-taught and proficient customer service associate.
Skilled professional in anticipation of a demanding career to prove my skills and utilizing every opportunity to contribute to grow and Excel along with an organization to career growth.
SKILLS
WORK
MS WORD
MS EXCEL
MS POWER POINT
EMAIL WRITING
CALL HANDLING
PERSONAL
COMMUNICATION
ORGANIZATION
TEAM PLAYER
CREATIVITY
SOCIAL
ABIRAMI R.P
CUSTOMER SERVICE ASSOCIATE
WORKING EXPERIENCE
(2018 MAY–2019 NOV)
CUSTOMER SERVICE ASSOCIATE
ACCENTURE
Worked as a Customer service associate in accenture.
Will be receiving the license number of a member from the client and run it through the application in NMF. and send it to the PD application and then approve it.
Checking the mediclaims of a members and Receiving manual application form and verify the banking details and send to the client
(2017 SEP – 2018 MAY)
BACK OFFICE PROCESSING
CAMS
Demonstrated knowledge of company’s mission, purpose, goals and the ability to help employee successfully achieve them.
Maintain client service database.
PROCESS
Handle customer issues and delivered status report.
Clarify account issues and order issues.
Performs other related duties as assigned by responsible manager and/or business unit manager.
Maintain track records and service delivery operations.
Maintain mediclais database invoice processing.
EDUCATION
(2014 – 2017)
BACHELOR OF COMPUTER APPLICATION (BCA)
COMPUTER DEPARTMENT
ANNAI COLLEGE OF ARTS AND SCIENCE
(2012 - 2014)
HIGHER SECONDARY CERTIFICATE
PATTUKOTTAI ALAGIRI MATRIC HR SEC SCHOOL
(2010 - 2012)
SECONDARY SCHOOL CERTIFICATE
PATTUKOTTAI ALAGIRI MATRIC HR SEC SCHOOL
TECHNICAL SKILLS
MS EXCEL
MS WORD
MAILING SOFTWARES
COMPUTER BASICS
EMAIL ETIQUETTE
BASICS IN C-PROGRAM
AWARDS & ACHIEVEMENTS
Participated and selected in AVVM Puspam College for cultural events and won the Price
Participated in Technical events and won price at Idhaya College.
PERSONAL PROFILE
MARITAL STATUS : SINGLE
DOB : 16-11-1996
LANGUAGES KNOWN : ENGLISH & TAMIL
NATIONALITY : INDIAN
DECLARATION :
I hereby declare that the above information is correct and accurate.
DATE:
SIGNATURE: