Althonda J. Elim

** ********** ***, ********* ** 11550

516-***-****

adob46@r.postjobfree.com

Professional Experience

**/**** - *******

AutoZone/Bethpage NY, Store Manager

Responsibilities:

Motivate and mentor sales team

Weekly sales meetings

Interact With customers

Increase revenue

Claims

Daily and monthly reports

Interview hire and train new hires

Payroll / AR

Scheduling

ASE Certified

Advance Auto Parts /Island Park NY, Assistant General Manager 06/2015 – 06/2016

Responsibilities:

Hire and train sales team

Motivate and mentor the sales team

Increase revenue

Weekly sales meetings

Customer service

Daily and monthly reports

Profit and loss

Loss prevention

Parts Ordering/Commercial Accounts

Daily bank deposits

Claims

Cynamic Industries, Holland MI, Territory Supervisor 09/2006 - 06/2015

Pathmark, Waldbaums, A@P

Coordinated weekly store manager meetings

Maintained inventory

Store promotions

Loss prevention

Customer service

Plan o gram

Claims

Operations

Scheduling

Call center

Dispatch/Service Calls

Hamilton Agency, Port Washington NY, Credit Analyst & Collections Supervisor 06/1992 – 09/2006

Hire and train collection staf

Inbound and outbound calls

Analyze new and existing accounts for credit lines and negotiate payment terms

Review accounts receivables balance to ensure satisfactory ageing

Review customer statements on a monthly basis

Interact directly with customer to resolve credit and collection issues

Call center supervising

Scheduling and payroll

Submit delinquent accounts to attorney or outside agency for collections

Fair debt collections practices act / B2B & Commercial accounts Education

Pratt College, Pratt Kansas

Associates Degree in Communications

Nassau Community College, Garden City NY

60 credits

Skills

Communications

Power point, Windows, Outlook, Excel, Mainframe, Mac.

Strong work ethic, highly dependable, energetic, organized, self motivated and punctual

Professional in all aspects of customer service

Strong managerial skills and ability to detect and resolve personnel issues.

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