Medical Assistant Phlebotomy Technician

Versatile, energetic leader, and specialist with expertise in medical office management, and consummate professional adept at developing and improving employee production. Able to use logical and rationale reasoning to identify strengths and weaknesses of workflow production and best practices. Eager to transition to the field of phlebotomy and medical assisting and improve with my professional development and growth.

Professional Experience

Medical Assistant, Clinical Associates, Craig Gold, D.O. Andrea Holzman CRNP, FNP-C, Robert Vissing M.D., July 6, 2021-Present

Triage patients (height, weight, b/p, pulse, respirations, alcohol and caffeine intake, smoking cessation, etc.)

Verify insurances

Administer injections(i.e. B-12)/ vaccines(i.e. Flu, Shingrix)

Sending and retrieving faxes

File consultations, progress notes, preoperative requirements, etc. into a patient's chart

Operate/ Navigate through NextGen system

Refill medications

Scheduling patients with providers during appropriate time slots

Answering incoming calls and making outbound calls

Performing EKGs

Disinfecting and sanitizing patient exam rooms for patient and provider safety

COVID-19 screening patients

Chaperoning providers with appropriate medical exams

OSHA and HIPPA compliant

Front Desk Receptionist, Clinical Associates, Cardiology Dept., March 2020-July 6, 2021

Verify insurances

Sending and retrieving faxes

Collecting copays, updating insurances, and past due balances

Answering incoming calls and making outbound calls

Checking in and out self pay patients

Patient Service Coordinator, Medstar Health Urgent Care, Bel Air, MD, June 2019 - February 2020

Responsible for maintaining pertinent documentation which reflects accounts receivable collections on 300 or more patients' accounts

Provided administrative support for Primary Care Physicians to ensure proper personnel conduct all duties with the strictness of confidentiality for all patient care and medical records

Coordinated and managed personnel coverage for medical office and on call schedules as well as maintain physician's schedules and patient's appointments

Managed and facilitated the dissemination of community resources to patients and family member(s)

Medical Receptionist, Medstar Union Memorial Hospital, Baltimore, MD, September 2015-June 2016

Retrieving eligibility for private and state insurances via the use of the Eligibility Verification System

Completed over 300 speciality referral forms and updated over 1000 billing submissions

Scheduled and confirmed approximately 100 new and 200 established patient appointments for blood lab work and scans and medical imaging such as MRIs, X-Rays, CT scans, etc.

Provided administrative support for 10 General Surgical Specialists

Education and Certifications

Community College of Baltimore County, Essex campus, Baltimore, MD, January 2021

Accreditation: Medical Assistant Certification

School of Phlebotomy Vein Skills, Baltimore, MD, October 2020

Accreditation: Phlebotomy Technician National Certification

Harford County College, Bel Air, MD

Accreditations:

Patient Health Certification- October 1996

IV Technician Certification- October 1996

Hospital Unit Secretary- Coordinator Certification- October 1996

Geriatric Nurse Assistant- October 1996

Basic Life Support Licensure- October 1996

Patient Health Certification- October 1996

References

Listed upon request.

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