Office Manager

Paige Chapman

N**** Hubert Drive, Upper, Beaver Dam, WI 53916

Phone: 920-***-****

Email: ado6yu@r.postjobfree.com

PROFILE

Dedicated to customer satisfaction with 10 years of experience. Willing to go the extra mile to maintain customer satisfaction through email and phone calls. Willingness to work with a team and motivated to work individually, all while having a positive attitude and willing to learn.

EXPERIENCE

Office Manager, Pine Hill Insurance Services, Beaver Dam WI: 2018–Present

At Pine Hill Insurance I am responsible for overseeing the daily office responsibilities as well as the staff members. I also work with several other insurance companies to find the best insurance for each of our Customers in a price range that suits their budget and will provide them with the best possible customer service should an incident arise. Additionally, I work to handle Customers dissatisfactions when they arise and use exemplary problem solving skills to work through each situation. I utilize Microsoft Word, Excel and other office specific platforms on a daily basis. My responsibilities also involve answering phone calls and emails and organizing documents and files.

Head Cashier, Menards, Beaver Dam WI: 2015- 2018

While employed with Menards as a Head Cashier one of my responsibilities was money handling when cashiers needed additional assistance. During my shifts I oversaw all of the cashiers that were working, managed their cash drawers, scheduled breaks and lunches, and answered customer and cashier questions. Another one of my responsibilities was to processed returns and assist customers with special orders and order tracking. I also would answer customer questions in regards to returns and special orders and assist them with any concerns they may have, both in person and on the phone. I was responsible for communicating with other departments and managers throughout the store. Additional responsibilities that I had were to conduct security sweeps and check and maintain accurate inventory.

Customer Service representative/ Shift Manager, Dominos, Horicon WI: 2012-2017

I performed multiple tasks in a fast pace working environment. I was responsible for money handling for the entire store. I was able to multitask taking customer orders while also handling customer complaints efficiently.

EDUCATION

Horicon High School- Diploma, 2015

SKILLS

•Proficient in Microsoft Office

•Proficient in money handling procedures

•Excellent at multitasking

•Excellent problem solving skills

•Able to easily learn new programs and procedures

•Able to answer phone calls and emails in a timely and courteous fashion

Contact this candidate