Professional Experience:
The Home Depot August **17 - Present
Supervising Head Cashier
Supervise a total of 20 cashiers
Ensure they have the tools to complete their shift successfully
Handle cash and credit transactions
Balance the cash drawer at the end of each day
Prepare each register for both the beginning of the day and close of each evening
Handle escalated issues with customers and employees
The Home Depot May 2014 – August 2017
Cashier
Greet each customer
Handle all forms of cash or credit transactions
Promote The Home Depot Credit Card
Promote great customer service
CFS (Creative Financial Staffing) September - Present
Receptionist/Human Resources Coordinator
Served at point person for new employee questions
Preparing new employee files
Answering employee HR related questions
Providing customer service both internally and externally
Answering phones
Greeting visitors
Core Molding Technologies (contract) April 2019 – May 2019
Administrative Assistant
Serving as a point person for all new employee questions
Preparing new employee files
Answering employee HR related questions
Providing customer service to organization employees
Maintaining computer system by updating and entering data
Assisting the HR Generalist with ad hoc projects
Maintaining current HR files and databases
Compiling reports and spreadsheets and preparing spreadsheets
APO Holdings Inc. (contract) October 2018 – February 2019
Service Coordinator/Administrative Assistant
Answered calls from clients and scheduling technicians for service calls
Documented scheduling and service call records using Microsoft Excel, Word, and Outlook
Providing customer support to individuals coming into the office
Handled administrative duties such as filing, scanning, and keying in documents into the internal system
Stanley Steamer International September 2015 to July 2018
Receptionist/Accounts Payable
Served as the receptionist for the office, handling incoming calls from customers and clients, as well as serving as the first point of contact
Processed purchase orders within our internal system
Received invoices and organized and filed them into the correct categories
Nationwide Financial July 2005 to August 2014
Financial Services Technician
Processed and maintained pending files for 401K enrollments
Data entry of payroll deductions for participants enrolled in the various retirement plans for both public and private sector groups.
Provided prompt efficient service for assigned product and/or service centers internal and external customers.
London City Police August 2004 to April 2006
Dispatcher
Dissemination of material pertaining to law enforcement in accordance with the LPD, OSP, FBI and the FCC.
Was responsible for the proper use of radio operating procedures
Performed data entry of documents and/or warrant procedures
Maintained accurate records including but not limited to warrants, criminal histories
Computer entries of civil process, correspondence both verbal and written from officers and dispatch call histories through the CAD system
Wal-Mart DC May 2003 – May 2004
Receiving Clerk
Compared purchase order to bill of lading for accuracy of the merchandise being delivered to the center
Labeled and assigned product to proper slots
Greene County Sheriff’s Office September 2001 to May 2003
Dispatcher
Received calls, and dissemination of material to law enforcement officers in a timely manner and in accordance with the GCSO, VSP, FBI and the FCC. Responsible for the proper use of radio operating procedures
Maintained accurate records including but not limited to warrants, criminal histories
Documenting entries, civil process of correspondence both verbal and written from officers and other jurisdictions
Dispatched call histories through the CAD system
Education:
University of Phoenix
Associates of Science degree in Business