Objectives
To obtain part time employment where I can demonstrate my skills and experience. I will make an excellent member of your team as I have been in the customer service industry for over 20 years and have a diverse skillset including administrative and accounting experience. I am well versed in dealing with difficult situations and can handle most situations before they escalate. I work well with others as well as independently.
Experience
Marks Work Warehouse
October 31, 2017 to present.
-Sales Associate: handling cash transactions and providing outstanding customer service
-Merchandising: placing items on shelves, organizing stock and creating attractive displays
-Customer Service: Greeting customers, responding to questions and improving engagement with merchandise
KES Heating & Air Conditioning
May 31, 2016 to October 31, 2017
-Management of customer inquiries and complaints
-Booking of service & installation calls.
-Performing all accounting for receivables, payables and bank reconciliations.
Brunet Heating & Air Conditioning
September 10, 2001 -2016
-Service Co-Ordinator. Calling, booking and dispatching all customer services.
-Handling of accounts receivable billing and collections
-Posting of accounts payable for service department.
-Payroll preparing and processing for employees
-Preparing of Government documents and processing. (HST, Source Deductions etc.)
Education
Metzler Business School: Completed Business courses
LaSalle Secondary School: Grade 12 Diploma in Business
References
Angela LaPointe – Previous Manager - 613-***-****
Rick Brunet- Previous Employer - 613-***-****