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Kindergarten Teacher Customer Care

Location:
Salem, Tamil Nadu, India
Posted:
July 30, 2021

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Resume:

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Bhuvaneswari. M Mobile: +917*********

Mail to: adny1n@r.postjobfree.com

CAREER PROFILE:

Having over 9 + years of experience and the capacity to adopt new concepts with due responsibilities. Detail-oriented, efficient and organized professional with extensive experience in Purchase and other industries. Possess strong analytical and problem-solving skills, with the ability to make well thought out decisions. Excellent written and verbal communication skills. Highly trustworthy, discreet and ethical. Resourceful in the completion of projects, effective at multi-tasking. WORK EXPERIENCE:

Worked as a Buyer in Super market grocery supplies PVT Ltd (Big basket) at Chennai from 30th Sep 2019 to 03st Dec 2019.

Worked as a Customer care officer in FRQ BRO PVT LTD (OPPO mobiles) at Salem from 06th Sep 2016 to 31st Jul 2019.

Worked as a Kindergarten teacher in ARRS academy (CBSE school) at Salem from Dec 2012 to Apr 2014

Worked as a Purchase Manager in N-Mart Retails at Salem from Dec 2010 to Nov 2012.

Worked as a MIS & Purchase officer in Nilgiri’s Retail at Salem from Sep 2009 to Nov 2010.

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SUMMARY OF EXPERIENCE:

PURCHASE SECTION:

Handling SAP & Oracle, Purchase Dept, Vendor, Customer handling and margin calculation.

Reporting to all over India Head & Purchase head.

Sales development, shrinkage control, Purchase for local products.

Strictly maintain the standard of visual merchandising as per the plan of marketing.

Floor maintenance, Customer service, Daily audit for Stock Position.

Coordination with the Marketing Dept for the Merchandising implementation.

Processing all paperwork relevant to the purchasing and receipt of goods.

Liaising with internal and external departments.

Forecasting price trends and their impact on the business.

Monitoring and managing supplier performance.

Placing orders and monitoring delivery dates.

Sourcing new suppliers and finding out what they have to offer.

Attending meetings and trade conferences as required.

Ensuring compliance to company Purchasing Guidelines and systems.

Assisting with following up overdue accounts for payments.

Maintaining and developing an approved suppliers list. CUSTOMER CARE SECTION:

Handling south Tamilnadu all service center calls.

Prepared daily and monthly KPI statistical reports.

Ensures that all the request queries and complaint of customer are responded in a timely and professional manner.

Confirmed customer understanding of the solution and provided extra customer

education as required.

Bringing specific complaint from a customer to the attention of someone who can resolve the situation. It is help to build a better and develop their service.

Investigating the problems, tasked with figuring out what went wrong and how problems might be fixed.

TEACHING SECTION:

To teach students and prepare different plans for the students. Internal and external audits.

Maintained accurate and complete student records, reports on children and activities, in

accordance with school policies.

Met with parents and guardians, counselors, and administrators to discuss and behavior and academic problems.

Children to explore, manipulate, and use, both in learning activities.

Prepared teaching materials, and other indoor and outdoor activities.

Provided a variety of Montessori materials and resources for children to explore, in learning activities. Apart from my classroom responsibilities I also had the opportunity of helping out with regard to student admissions.

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ACADEMICS QUALIFICATIONS:

Bachelor of education from Swaminathan Saraswathi College of education, Salem (Dt.), Tamil Nadu, INDIA with 65% during 2013-2014.

Master of Commerce (Computer Application) from Vysya College, Salem

(Dt.), Tamil Nadu, INDIA with 68% during 2006-2008.

Bachelor of Commerce (Computer Application) from Vysya College, Salem

(Dt.), Tamil Nadu, INDIA with 65% during 2002-2005. IT EXPOSURE:

Office Tools: MS-Office (Word, Excel, Power point) Software Handled: SAP, Oracle, CRM, Tally

INTER PERSONAL SKILLS:

Self -Confident

Team Work

Leadership

Problem solving

PERSONAL DETAILS:

Date of birth / Gender : 09th May 1985 / Female

Father Name : V. Muthusamy

Languages known : English, Tamil

Marital Status : Married

Nationality : Indian

DECALARATION

I do hereby confirm that the information given above is true to the best of my knowledge. Signature

(BHUVANESWARI.M)



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