Norma Clay

Business Office/ representative

Buechel, KY 40218

adnx2w@r.postjobfree.com

502-***-****

****-**** ****** ****** ****** /Storekeeper in Portland- received and distributed supplies and furniture and medical forms to all departments logged in medical supplies for the pharmacy. 2008-2010 Veteran's Affairs /Logistics and Supply- supplied all the closets on the floor 2010-2015 Veteran's Affairs/Business Office duties for Nursing Department 2015-2018 Compensation and Pension Department-scheduling and coding 2018- present Behavior Health Tech- Assessing Veterans for Psychologist/Primary Care Authorized to work in the US for any employer

Work Experience

Behavioral Health Technician

Veterans Administration Hospital - Louisville, KY

May 2008 to Present

Business Office for 5 years Answers phones, Give behavioral assessment to the veterans for mental health services, work with over 20 Doctors and Social workers in working to develop better workloads to handle the patients. training and new developements fo the care of our veterans,help with transportation when a veteran needs to get to his appointments. Give directions to the veterans and their families. Follow policies and procedures according to V.A. guidelines. Education

Science of Medical Proficiency in Basic Medical

Science Leadership Academy - Fort Sam Houston, TX

April 1989 to August 1989

Retail Law and Textiles

Spencerian College-Louisville

May 1984 to June 1985

Skills

• Vista, and CPRS also Microsoft (10+ years)

• Fair Housing regulations /I will have my Real Estate License in 3 weeks-4 wks (Less than 1 year)

• Social work/ work as a behavioral health assessment tech (4 years)

• Autism Experience (10+ years)

• Office Administration (10+ years)

• Behavioral Health (4 years)

• Office Administration (10+ years)

• Office Administration

• Mental Health Counseling

Languages

• English - Fluent

Military Service

Branch: Army

Service Country: Iraq

Rank: E-4

March 1989 to October 1993

Proficiency Medical specialist 90- in an Medical Field Hospital Commendations:

2 Conduct medal and 1 service medal in Iraq 91-92 1 overseas medal Certifications and Licenses

Business Administration

Present

Certificate of Appreciation

2 Customer Service Nominee Award

Both from the Veterans Affairs participant.