Freddie L. Harris Jr. HONOLULU, HI

CISSP•TS/SCI•CI Poly

808-***-**** adnvr1@r.postjobfree.com

Management • Information Technology

SUMMARY

Experienced information technology and program manager with more than 17 years of experience within many fields of communications technology in a large, diverse organization. Expertise in Project leadership within technical, operational, and administrative programs, collaborating across units, organizations, and with joint service teams. Skilled in managing teams with direct management responsibility in operations, support, policy and procedure design and improvement, quality assurance, and training and development in information technology related initiatives. Held responsibility for personnel, staff development, resource management & budgeting, plans and programs, information protection, and Communications Security. Ensured mission and personnel success while aligning with organization goals with adherence to procedures, policies, and industry regulations and laws. United States Air Force Veteran with 21 years of service

Pursuing Leadership/Management or Security/program management role in an organization seeking a dedicated leader committed to the satisfaction of the company and customer.

AREAS OF EXPERTISE

HR Management

Organizational Leadership

Project Management

Risk management/Mitigation

Team Collaboration

Resource Management / Budget

Next Generation Technology

Conflict Management

Administrative Leadership

Communications / Networks

Manpower Planning

Facility Security

Accreditation Process

Evaluations

Information Assurance

Stakeholder Engagement

Training & Development

System Accreditation

Cyber Security / Surety

Security Management

Network integration

Process Improvement

Project Management

Communications Support

Team Collaboration

Support Systems

CAREER HISTORY

UNITED STATES AIR FORCE

Unit Superintendent, 8th Comm Squadron - Kunsan Air Base, Republic of Korea Feb 2020-Jun 2020

Advised Commander as senior enlisted manager for over 150 base cyber personnel. Managed unit personnel, evaluations, and training required for systems implementation and support.

Assigned personnel to work centers and positions based on clearances, skills, and experience levels.

Utilized computer and web-based systems for human resource management. Worked with other agencies and higher-level organizations to ensure operational needs.

Established mentoring and training requirements to meet local knowledge and certification requirements and to enhance both professional, team building, and technical skills.

Gathered data, compiled statistics, and reported information to upper leadership.

Specific accomplishments: Revamped front office administration processes resulting in eliminating all overdue performance reports. Corrected neglected manpower documentation in reporting system enabling accurate position manning for personnel. Developed unit plan and response to first ever Korean Government Employee Furlough creating workarounds and turn over to ensure continued mission capabilities for 14 positions. Guided unit with the Commander and base agencies on COVID19 response plans of action for care, morale, and the health of unit. Sustained health of personnel and zero operational interruptions.

Plans & Projects Flight Chief, 8th Comm Squadron– Kunsan Air Base, Republic of Korea 2019-2020

Led COMSEC, Information Assurance, EMSEC, Plans & Requirements, Spectrum management, and Knowledge Management shops.

Planned, programmed, and developed budget inputs to ensure resource availability for operational requirements.

Collected, evaluated, and disseminated communication system service information; assessed and measured organization and other serviced populations’ trends, concerns, and needs.

Managed implementation of operational policies. Helped functional users define requirements. Recommended automated methods to enhance resource use. Supervised functional user requirements translation into automated systems capabilities.

Utilized various forums and media to reach the serviced population, including conferences and meetings.

Used various computer software databases, spreadsheets, word processing, and network programs such as Word, Excel, SharePoint, and PowerPoint.

Established and maintained effective working relationships using tact and diplomacy in interactions with individuals, leadership of organizations, and with program representatives.

Ensured customer service excellence by integrating feedback into training and operations. Prepared memorandums of understanding to formalize agreements and roles.

Specific accomplishments: Led a team to salvage a faltering Communications Security program, righting the course in less than four months resulting in achieving the highest score on an Air Force level Communications Security audit in the Pacific Air Forces in 2019. Oversaw Compliance packages for both NIPR and SIPR networks. Managed review, tracking, and documentation of over 400 controls and processes. Efforts resulted in networks being accredited for 18 months, six more than previous package allowed. Coordinated with the Pacific Air Force and 7th Air Force staffs to develop and install Base’s first multi-enclave network solution, saving the 550 thousand dollars, integrating the base into a new operational level of command and control.

First Sergeant, 8th Intelligence Squadron, 324th Intelligence Squadron, and 22nd Operations Group –HI and KS 2015 – 2019

Provided units mission-ready force to execute missions. Missions included DGS, flying operations, and duties at NSA-H

Managed care of over 1.2K total Airmen and civilian personnel

Performed quality force review and ensures timely processing of performances reports, awards, decorations, resolved security clearance eligibility issues, promotions, demotions, classification actions, quality control actions and disciplinary actions

Advised commanders on a wide range of topics including the health, esprit de corps, discipline, security, well-being, career progression, professional development, and recognition of all assigned Airmen.

High level of skill in interviewing and counseling; provide assistance in developing goals and plans; and determine appropriate referral services/options

Developed and exercised 22nd Air Refueling Wing’s deployable personnel support for contingency OPLAN

Specific accomplishments: Earned First Sergeant of the Year awards for the 692nd ISR Group 2018 and 22nd Operations Group 2015.

Executed site review visit in Australia with Commander for unit personnel temporary deployments. Shaped the Wing's Intelligence Airmen Australia exchange program by syncing 8 allied leaders at 5 sites cementing partnership and ensuring seamless care for Airmen in another country. Intervened with 10 Airmen with mental health crisis. Coordinated follow-ups with helping agencies ensuring all were returned to duty and equipped for strong resiliency.

Covered two First Sergeant positions for eight months. Provided six commanders guidance and council assuring good order and discipline. Managed and guided administrative actions, suicide ideation responses, and assisted the Office of Special Investigations ensuring care was injected into the processes.

Plans & Programs Flight Chief, 22nd Communications Squadron- MCCONNELL AIR FORCE BASE, KS 2014-2015

Directed and overseas the installations communications security (COMSEC) management office, EMSEC, information assurance team, postal office operations, and $4 million in information technology projects.

Planned, programed, and developed budget inputs to ensure resource availability for operational requirements.

Collected, evaluated, and disseminated communication system service information; assessed and measured organization and other serviced populations’ trends, concerns, and needs.

Managed implementation of operational policies. Helped functional users define requirements. Recommended automated methods to enhance resource use. Supervised functional user requirements translation into automated systems capabilities.

Specific accomplishments: Oversaw $5M Fiscal Year 2016 communications Blueprint--assured Wing’s command and control sustainment in preparation for newest aircraft, KC-46’s integration. Led Air Force directed Information Assurance career field manpower standard review; Identified 5 processes that accounted for 1.5K man hours to help shape Information Assurance manning level Air Force wide. Earned the Wing’s 2014 Outstanding Cyberspace Systems Senior Noncommissioned Officer of the Year.

Operations Flight Chief, 22nd Communications Squadron – MCCONNELL AIR FORCE BASE, KS 2013-2014

Directed operations of installation’s communication networks. Secured operations and enabled mission execution. Led over 70 personnel covering multiple work centers to include help desk, network infrastructure, network administration, radio and satellite communications, server management, and airfield systems. Ensured an average of over 80 daily trouble tickets and calls were addressed and or resolved. Up channeled issues that were out of the scope of technicians and those that impacted operations.

Oversaw system patching and vulnerability management assuring network security compliance, active directory management, SharePoint sites management, and incident response. Directed PII compliance sweeps and acceptable use policy enforcement. Assured personnel continued training, maintained certifications, and augmented other sections to increase skills and flexibility.

Specific accomplishments: Maintained impressive uptime rates. Earned the Wing’s 2013 Outstanding Cyberspace Systems Senior Noncommissioned Officer of the Year award.

Special Operations Air Refueling Superintendent, 22nd Operations Group-– MCCONNELL AIR FORCE BASE, KS 2010-2013

Led unique special operations support unit over the course of 13 joint service exercises training more than 6,500 special operations personnel. Briefed aircrew and operators on operations, information security, and operational security.

Sourced training and funding for equipment upgrades and personnel Network+ and Night Vision Goggle trainer certifications. Ensured secure systems operational and reliable for real time missions (laptop configured/transmit and receive equipment maintained and installed).

Directed and guided operation of secure command and control and intelligence systems directly used in live missions. Established deployed support and maintained equipment supply, updates, and trained personnel.

Specific accomplishments: Deployed in support of mission. Staffed manpower documents capturing over 200 processes resulting in 120 percent unit manning increase. Performed baseline tests and flight tests using secure command and control equipment on aircraft ensuring compatibility with next generation upgrades.

RF Transmissions Systems Supervisor and Technician at multiple locations and units: 2002-2010

789th Communications Squadron at Andrews Air Force Base, 607th Combat Communications Squadron at Camp Humphreys South Korea, 56th Air and Space Communications Squadron Hickam Air Force Base, 22nd Operations Group McConnell Air Force Base.

Satellite Wideband and Telemetry Systems technician. Maintained and secured long haul receiver site equipment. Used test equipment and technical orders for periodic maintenance inspections, troubleshooting, and repair.

Configured routers, laptops, VTC suites, and encryption devices.

Operated and maintained mobile SATCOM systems to include AN/USC-60, LMST, and AN/TSC-100A with 20-foot Quick Reaction Satellite Antenna, and PSC-5 UHF terminals.

Performed duties as help desk, job control, quality assurance and test and evaluations for communications systems and personnel.

EDUCATION • CERTIFICATION

-Bachelor’s Degree in Cyber Security, Business Administration Present

(Completed 83 credit hours), Wayland Baptist University

-Certified Information Systems Security Professional (CISSP) July 2021

-Cyber 100 course 2019

-Associate’s Degree in Human Resources, Community College 2016

of the Air Force

-USAF Senior Noncommissioned Officer Academy 2015

-USAF First Sergeant Academy 2015

-Professional Manager’s Certification 2014

-Network+ ce CompTIA Certification 2012

-Associate’s Degree in Electronic Systems Technology, 2010

Community College of the Air Force

-Associate’s Degree in Avionic Systems Technology, 2010

Community College of the Air Force

-USAF Noncommissioned Officer Academy 2010

-Security+ CompTIA Certification 2009

-Airman Leadership School 2003

-Supervisor Safety Training 2003

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