MA. SAMANTHA POSILERO

CAREER OBJECTIVE

Motivated and personable individual seeking employment with Concentrix as Customer Service Representative, where my customer service and persuasive skills will be utilized. Temporary retail sales and customer service experience together with my good communication provide a basis on which to build my sales skills. Teamwork with integrity and strong work ethics, I am fully committed to contributing to the success of your company.

CONTACT

PHONE:

092*-***-****

EMAIL:

adnu23@r.postjobfree.com

ACTIVITIES AND INTEREST

Community Service

Tree Planting Volunteer

Child care

Music

Travel

Sports

Fitness

WORK EXPERIENCE

Service Counter Crew

Mang Inasal Philippines, Inc.

May 8 - June 30, 2017

Greeted customers who enter the establishment and answer phone calls. Take customer orders, processed their payments using cash registers and Point of Sale computer system. Used various selling techniques to suggest additional purchases and upsell to customers. Responded to customer complaints and questions, resolving issues where possible in a professional courteous manner, and referring customers to managers as needed. Served food to customers when co-workers immediately need assistance. Responsible for keeping my work area clean and always organized.

EDUCATION

UNIVERSITY OF BAGUIO

August 2017- August 2018

Bachelor of Science in Accountancy

1st Level Deans Lister Awardee

SAINT MARY’S UNIVERSITY

June 2012- March 2017

Bachelor of Science in Accountancy

Half-Tuitional Scholar and Deans Lister (2013-2014)

KEY SKILLS AND CHARACTERISTICS

Time Management

Customer Service

Active listener

Adaptability

Empathy

Data entry and experience in sales

Social intelligence, friendly, courteous, and service oriented

Patience

Solid written and verbal communicator

Contact this candidate