Desiree Campos

Dedicated customer service representative motivated to maintain customer satisfaction and contribute to the company success. Reliable and driven with strong time management and prioritization abilities.

7606 W Peoria Ave

Peoria, Arizona 85345

623-***-****

adnsrt@r.postjobfree.com

EXPERIENCE

Advanced Reimbursement Solutions, 19820 N. 7th Ave — Claim Status Calls Supervisor (Remote)

June 2018 - PRESENT

Identify all issues in team and provide continuous support to all members according to operating standards

Supervise effective working of production personnel and prepare effective production schedules and ensure compliance to all company policies

Managing a team of 13 professionals

Provide needed coaching, counseling and disciplining employees.

Massage Envy, 1468 N. Litchfield Rd — Receptionist/Sales

June 2017 - June 2018

Interact with clients and find specific material to keep client satisfaction

Answer phone calls and book appointments based on client needs

Sell memberships along with products and retail

Demonstrate excellent customer service by handling client issues with positive attitude

Assists in administrative task including filing, member folder maintenance, and data entry of member records and surveys

Maintained professional, clean and organized front desk and reception area

Understands and applies strategic sales offering

.

Saks OFF Fifth, 6800 N. 95th Ave —Sales Associate

November 2017 - June 2018

Knowledge of store inventory and provides customers with product knowledge

Regularly calling customers to invite them into the store suggesting new arrival of merchandise, specials, promotions, events, etc.

Ensures store presentation standards are maintained through consistent recovery efforts

Handle over $3,000 and above, deposited each night

Consistently sign customers up for Saks Credit Card

SKILLS

Excellent work ethics/ Imitative and problem solving abilities

Self- motivated and able to work independently as well as with groups

Friendly, inviting attitude

Dependable/ Works well under pressure

Able to deliver consistently prominent level of customer service

Communication skills/ Friendly

EDUCATION

Desert Edge High School, Goodyear, AZ High School Diploma

AUGUST 2012 - MAY 2016

Phoenix College

Phoenix, Arizona

Currently Enrolled

Working towards Bachelors in Communications

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