MARY KOENIG
608-***-**** adn9bn@r.postjobfree.com
WORK EXPERIENCE
Mayo Clinic Outpatient Pharmacy, La Crosse, WI
Pharmacy Technician Student Clinical Experience, Apr 2021 – May 2021
Observed and performed all job responsibilities of retail pharmacy technician, including unpacking daily orders, stocking shelves, computer data entry, verifying insurance coverage, filling patient prescriptions, assisting customers and taking payments at check-out, ordering OTC medications and assisting pharmacists.
Logistics Health Inc., La Crosse, WI
Care Coordinator/Customer Service, Sept 2019 – Jan 2020
Answered incoming calls from Tricare beneficiaries in a call center environment; routed calls to registered nurses if indicated. Responded to requests for information from beneficiaries.
Vernon Memorial Healthcare, Viroqua, WI
CFO, Jun 1988 – Mar 2019
Managed and directed all financial operations of a rural healthcare organization consisting of a critical access hospital, home health agency, hospice program, rural health clinics, retail pharmacies and assisted living facilities. Oversight of functions and activities of Health Information, Patient Accounting, Finance, Development and Purchasing Departments. Oversight of Assisted Living operations. Directly supervised staff and department managers. Formulation of budgetary policies and procedures; prepared operating and capital budgets. Served as Risk Manager for the organization.
Wisconsin Health Information Management Association, La Crosse, WI
Financial Consultant, Jul 2005 - Jun 2016
Advised staff regarding financial matters for a non-profit health information association and assisted staff in implementation and maintenance of Quickbooks software on a consulting basis.
University of Phoenix - Online, Phoenix, AZ
Instructor, Sept 2002 – May 2008
Taught courses in Health Care Finance and Accounting on a part-time, online basis to students located throughout the United States and other countries.
Viterbo University, La Crosse, WI
Instructor/Assistant Professor, Aug 1979 – May 1988
Served as Program Chair for Medical Record Administration Program. Taught courses in Medical Record Administration, Business and Health Care Administration.
Lakeview Health Center, West Salem, WI
Manager, Medical Record Department, Sept 1978 – Jul 1979
Managed and directed all functions of Medical Record Department. Duties included transcription of medical dictation, release of information and a variety of other administrative duties at a psychiatric hospital and long-term care facility.
Lutheran Hospital, La Crosse, WI
Transcriptionist, Medical Record Department, Jun 1977 – Aug 1978
Transcribed all types of medical dictation for a large multi-specialty healthcare facility.
EDUCATION
Lakeshore Technical College
Cleveland, WI
Retail Pharmacy Technician Certificate Program (May 2021)
University of Wisconsin La Crosse
La Crosse, WI
Bachelor of Science Accounting Equivalency (May 1985)
University of Wisconsin La Crosse
La Crosse, WI
Master’s in Business Administration (MBA) (Dec 1980)
Viterbo University
La Crosse, WI
Bachelor of Science Medical Record Administration (May 1977)
Waupaca High School
Waupaca, WI
High School Diploma (May 1973)
ADDITIONAL SKILLS
Microsoft Office products, primarily Word, Excel, Outlook and PowerPoint (10+ years)
Financial and Accounting software products - implementation of systems and daily use of applications. (10+years)
Teaching college students in an on-line environment (5+ years)
QuickBooks software (5 years)
Customer Service in call center
MEMBERSHIPS, CREDENTIALS AND LICENSES
PTCB Certified Pharmacy Technician (CPhT)
Certified Public Accountant (Inactive)
Registered Health Information Administrator (Inactive)
Member, Healthcare Financial Management Association (Inactive)
Member, Wisconsin Healthcare Financial Management Association (Inactive)
Member, American Health Information Management Association (Inactive)
Member, Wisconsin Health Information Management Association (Inactive)